See what our clients have to say about Big K Computers:
Kevin at Big K Computers was recommended to me by a friend and it is the best recommendation that I have received. Kevin is extremely knowledgeable in the tech world, friendly and takes the time to explain whatever your needs are in a way that is easy to understand. He also guarantees his work for 30 days. So if the problem continues, he will come back out and take care of it. The last time he came out, I had a problem with my computer — he helped me with that. Then he helped me with my cell phone. Then he helped me with my new smart TV. He knows it all. I have his number programed on my phone so I can reach him quickly, if I need to. You won’t be sorry if you call Kevin Harms.
Belinda Levin Tustin, CA
I stumbled upon Kevin many years ago when our office needed an expert for our computer systems. From the start, he was reliable, accessible, knowledgeable, professional and personable. We always looked forward to working with him. He was always so patient and kind. I have also employed him to work on my home computers. He is trustworthy, honest and responsible. I don’t know what I would do without him! He is a very special person. I highly recommend him!
Donna Metcalfe Vice President, Teamsters Union Local 952 Orange, CA
This guy is dedicated, he drove in the snow in order to keep my appointment. Quality job, he is very professional and take great pride in quality. good job!!!!!
David Bangura Nashua, NH
Kevin of Big K Mobile Computer Services has been a life saver for me many times. Whether it’s solving computer issues, helping me set up my new computer, transferring data, setting up modem/router, printer, syncing my iPods, iPhone or Apple TV, Kevin is a top-notch IT professional. It gives me such peace of mind to know I can always call Kevin to help me any time I have questions or need help with any of my electronic needs.
Penny Batelli Tucson, AZ
We have been working with Kevin for several years. He successfully set-up the wireless networks in our office and home offices and connected all of our (many!) mobile devices. Whenever we run into computer trouble, he is only a phone call or text away. He is always reliable, on-time and guarantees his work. He is an excellent multi-tasker and able to work on several devices and issues at a time. Having reliable networking and mobile services is critical to our small business and Kevin helps to keep us up and running. He is very personable and a pleasure to work with!
Jill DeCriscio Alliance Outreach LLC Orange, CA
Ken was extremely efficient and friendly. He told me everything I needed to know about the new software I had purchased. I would highly recommend him for anyone looking for an electronics expert. He completed the job flawlessly and in a timely manner. Thanks again Ken. My girlfriend and I were extremely impressed with your professionalism.
Kevin at Big K Computers came highly recommended to me. I had issues with my security software for my business, so when it was time to renew, I had him do a complete diagnostic on my system, and install new security software. I’m glad I did. Here’s why I will always turn to Kevin for anything technology-related:
* His expertise and experience are off-the-charts …not just with computers, but smart devices, TVs, web services, products, etc.
* He shares his knowledge in terms you can understand …and gives you tips + practical advice
* He offers personal service and comes to you to do the work on-site
* He’s very thorough and methodical …but works relatively fast
* He stands by his work and follows-through
* He’s responsive and accessible …I can call, text or email him at any time with a question
* He’s very competitively priced and doesn’t “sell” you on anything …He just gets the job done
* He is easy to work with, keeps you up and running, and you can trust him
I was so satisfied with Kevin’s work that I had him do diagnostics and install security software on all the computers used by my family. I’ve referred him to relatives and friends who have all be very satisfied. So anyone who is in need of top-notch technical support service – Kevin is your guy.
Shelley Mager Santa Ana, CA
Best Computer Guy! Totally reliable. I have used this company for many years & refer them out constantly. Kevin is very honest and always willing to help me with any computer issues I have.
Tiffany Cassity Fountain Valley, CA
I’ve known Kevin for about eight years. He’s polite and courteous. Kevin knows his job well. He makes house calls which is convenient instead of you having to to take your computer to and office. I’ve had him work on my MAC’s and help me get my granddaughters’ PC’s set up and running and even added an Anti-Virus on both PC’s. I have to agree with a review I just read that he keeps everyone smiling while he is at my home working on the computers. If you have a problem with getting a computer loaded correctly or need stuff transferred off your old computer to an external hard drive give Kevin a call. I highly recommend him.
Alice McDonald Cypress, CA
He was knowledgeable and VERY helpful. I received excellent and prompt service. Any time I had trouble, I would receive a response within an hour. If he could not fix it over the phone. He would be there the next day to fix the problem.
Thank you for your over the top work!
Ian Waugh Corona, CA
Very professional, polite and knowledgeable. Very pleased with Ken’s demeanor and willingness to answer all my questions and concerns.
Jim Nashua, New Hampshire
Over the past few weeks I have been having problems with certain apps crashing on my computer for no reason whatsoever. I had several different services look into fixing my computer but each had no success. I was reffered to Ken from a friend and I am extremely happy with his service. He went the extra mile that no other company did, and fixed every issue I had with my computer. He was extremely friendly throughout the process and explained everything in detail so that I knew exactly what he fixed. I know down the road if I ever have problems with my computer, Big K Mobile Computer Services will be my first call.
Our company has been working with Kevin for around six years now and it’s tough to put into words how appreciative and impressed we have been with his work. I’m not kidding when I say we’ve hired and fired no less than 5+ external computer technicians before finding Kevin… he was a godsend for our company. Kevin has helped with everything in our office ranging from computer issues to server setup and he’s always been nothing but professional. Kevin also has to been the only computer technician in America that has everyone in the office smiling the second he walks in until the time he walks out the door. He’s genuinely a great guy and knows what he’s doing; he’s upfront and truly does look out for the client whereas many in this field are simply looking to take advantage. I’m done gushing now… give him a call and you won’t turn back. Kev is the man!
Ted Slaughter RealSource Partners Newport Beach, CA
I am convinced that Mr. Kevin Harms and his Big K Mobile Computer Services company are both as good as it gets when I have needed computer services during these last 8 years that we have used his services in my dental office. We have 8 computer stations all interconnecting and of course issues come up unexpectedly.
We call Kevin. He communicates back right away. Whether it has been an emergency bug infection, or a computer needs replacement, or even the server needed totally upgrading, he appears as promised, always with a positive attitude, Kevin has done it very smoothly every time! He is a very well informed technician at computer structure. He is also a whiz at working with Microsoft Office and QuickBooks to make our computing such a headache-free routine in our office!
May you continue to prosper in your wonderful company!!
Al Navas Sunwest Dental Long Beach, CA
Kevin came highly recommended to me over 5 years ago by another firm and he is simply terrific. I work from home, on several computers, with multiple operating systems and have exceptionally high document volume and trust Kevin 1,000% to keep everything running smoothly. And when I have a technical issue (usually operator error) or need any kind of computer related assistance, Kevin has always provided tremendous customer service! It is also important Kevin gets right down to business when he arrives – you get more than you pay for! You will not be disappointed!
Kathleen Kennedy Lake Forest, CA