See what our clients have to say about Big K Computers:
Totally knowledgeable of all software and hardware, Mac and PC. Big K has always solved my computer issues efficiently and at reasonable cost. Very reliable. There have been times when Kevin, the owner, has talked me thru a problem over the phone at no cost. Highly recommend.
Tom Griffthe Anaheim, CA
I have been using Big K Mobile Computer Services for several years now and I couldn’t be more satisfied . Kevin is very personable, professional and prompt. Having someone come to you instead of having to take your computer in for service or repairs is a big plus for me. Kevin takes the time to explain what he is doing and why in terms I can understand. His rates are very reasonable, especially when you consider that he comes to you and the excellent level of service he provides. When it comes to computer repair and servicing Kevin will always be my go to guy and I hope anyone reading this review will Give Big K a chance at your business. You won’t be disappointed!
Don Metzger Costa Mesa, CA
Kevin is the best. He has been servicing my computer needs for years and I can’t say enough about his knowledge of what I need. I work from home and need a network that works for me and my busy family. He is prompt and professional. I have recommended him to so many friends and they are all so happy. You can’t go wrong with Kevin.
Jill Munro Tustin, CA
Kevin is awesome! I highly recommend Kevin Harms from Big K Computer Service. He has been our computer “guy” for more than four years now and not only is he extremely knowledgeable, his customer service is excellent. He’s set up computers for us, solved problems, and even helped with the activation of our security system. Whenever we’ve had a question or problem he’s been available and is prompt for his appointments. He is definitely your “go to” guy.
Lenore Sommers Santa Ana, CA
Kevin of Big K Mobile Computer Services has been a life saver for me many times. Whether it’s solving computer issues, helping me set up my new computer, transferring data, setting up modem/router, printer, syncing my iPods, iPhone or Apple TV, Kevin is a top-notch IT professional. It gives me such peace of mind to know I can always call Kevin to help me any time I have questions or need help with any of my electronic needs.
Penny Batelli Tucson, AZ
My MAC needed cleanup, updating, and stuff I didn’t even know I needed. My guru for the past 20 years was no longer available and Ken was the answer to my prayers. He is knowledgeable, prompt, courteous, and a MAC expert. He fixed problems I knew about and, more importantly, fixed what I didn’t know to ask about. Ken explained what he was doing so that I could understand. He responded promptly to questions I’ve had after his appointment. Ken is on my primary go-to list.
Sylvia S. Dedham, MA
Over the past few weeks I have been having problems with certain apps crashing on my computer for no reason whatsoever. I had several different services look into fixing my computer but each had no success. I was reffered to Ken from a friend and I am extremely happy with his service. He went the extra mile that no other company did, and fixed every issue I had with my computer. He was extremely friendly throughout the process and explained everything in detail so that I knew exactly what he fixed. I know down the road if I ever have problems with my computer, Big K Mobile Computer Services will be my first call.
I stumbled upon Kevin many years ago when our office needed an expert for our computer systems. From the start, he was reliable, accessible, knowledgeable, professional and personable. We always looked forward to working with him. He was always so patient and kind. I have also employed him to work on my home computers. He is trustworthy, honest and responsible. I don’t know what I would do without him! He is a very special person. I highly recommend him!
Donna Metcalfe Vice President, Teamsters Union Local 952 Orange, CA
I was recommended to Big K Mobile by my neighbor. I called Kevin up and he came over in a day or so. When I opened my front door Kevin greeted me with a big smile,was very friendly and courteous. We proceeded to my office and within 25 feet of my pc he said your computer does not have any mechanical problems. I said how can you tell so fast and he told me over time that he has acquired an hear for sounds in a pc, That really impressed me. Kevin was able to take my computer away and bring it back in 2 days, completely overhauled, and running great WOW! Since then I’ve called Kevin on several occasions and he has been able to answer my questions and has not charged me extra. Kevin goes above and beyond for his business which shows me his dedication to his profession. We will continue to use Kevin and also to refer Big K Mobile to our friends.
Wayne Zie Buena Park, CA
I’ve known Kevin for about eight years. He’s polite and courteous. Kevin knows his job well. He makes house calls which is convenient instead of you having to to take your computer to and office. I’ve had him work on my MAC’s and help me get my granddaughters’ PC’s set up and running and even added an Anti-Virus on both PC’s. I have to agree with a review I just read that he keeps everyone smiling while he is at my home working on the computers. If you have a problem with getting a computer loaded correctly or need stuff transferred off your old computer to an external hard drive give Kevin a call. I highly recommend him.
Alice McDonald Cypress, CA
Kevin has helped me with my private practice law firm computer network for 3-4 years. I used several other firms previously and Big K stands out as the best by far. Kevin is knowledgeable, reliable, responsive, practical and personable. He is always there when I need him and the best recommendation I can give is that I trust him completely. I recommend Big K without any reservations.
Paul Minerich Paul Minerich ESQ. Santa Ana, CA
Kevin is very personable, fair, and does a great job. He works quickly but also spends extra time with projects, even when not expected. Kevin seems to go out of his way to be helpful and friendly. I would highly recommend him to anyone.
Cameron Andrews ProActive Physical Therapy Orange, CA
I’m one of those senior citizens that doesn’t know a great deal about the workings of a computer but Kevin is very understanding of any problems that I have. He patiently explains any concerns that I have. I like that he answers emails promptly and never seems to be rushing me. He is just all-around pleasant and knowledgeable.
Lois Heidner Buena Park, CA
Kevin is a master mind when it comes to computers and any wiring services for cable, phone, etc. I have known him for 10 yrs. or more. He always shows up when he promises. No problem or challenge goes unsolved. He works quickly so you really get your money’s worth, and is always fair with his billing. He usually gives you an idea of how long a project should take so there’s no surprise at the end. He walks you through each step of the way to make sure you know how to get back up and running once he leaves. Whether you are setting up a new computer, monitor, or printer, have some odd error message, need to transfer data or set up new programs, set up a network, connect a second printer to fax or scan, or even experience a major crash, Kevin should be first on your list to call. He also will help set up an efficient and best value means of virus protection or data backup. I highly recommend Big K mobile for all your personal or business needs.
Larry Kleiman Larry Kleiman and Associates Los Alamitos, CA
Big K, Kevin is great!
I’ve been using his services for at least fifteen years. He is friendly and courteous. He knows everything tech. He is knowledgeable about all kinds of hardware and software. If you know a lot about tech, or not so much, like me, he’s your guy. I’ve never had a problem he couldn’t solve.
James Matthews Buena Park, CA