See what our clients have to say about Big K Computers:
Kevin with Big K Mobile Computer Services is by far the most reputable and ethical computer service technician I have ever worked with. Owning my own business for over 11 years has given me many comparative experiences with other computer technicians. I can honestly say that I have experienced only top notch service and I have complete confidence in Big K’s reliability, promptness in returning my calls for urgent matters, efficiency and expertise with ALL things technical. Big K has helped me with my Apple TV set up, my home and office computers, both Mac and PC, and my iPhone. I have so much faith in Kevin of Big K, that I have referred many of my friends, family and clients to him. I have unwavering trust and confidence in Big K Mobile Computer Services.
Lynda Witt Proactive Health Solutions Tucson, AZ
Totally knowledgeable of all software and hardware, Mac and PC. Big K has always solved my computer issues efficiently and at reasonable cost. Very reliable. There have been times when Kevin, the owner, has talked me thru a problem over the phone at no cost. Highly recommend.
Tom Griffthe Anaheim, CA
Kevin is a master mind when it comes to computers and any wiring services for cable, phone, etc. I have known him for 10 yrs. or more. He always shows up when he promises. No problem or challenge goes unsolved. He works quickly so you really get your money’s worth, and is always fair with his billing. He usually gives you an idea of how long a project should take so there’s no surprise at the end. He walks you through each step of the way to make sure you know how to get back up and running once he leaves. Whether you are setting up a new computer, monitor, or printer, have some odd error message, need to transfer data or set up new programs, set up a network, connect a second printer to fax or scan, or even experience a major crash, Kevin should be first on your list to call. He also will help set up an efficient and best value means of virus protection or data backup. I highly recommend Big K mobile for all your personal or business needs.
Larry Kleiman Larry Kleiman and Associates Los Alamitos, CA
My MAC needed cleanup, updating, and stuff I didn’t even know I needed. My guru for the past 20 years was no longer available and Ken was the answer to my prayers. He is knowledgeable, prompt, courteous, and a MAC expert. He fixed problems I knew about and, more importantly, fixed what I didn’t know to ask about. Ken explained what he was doing so that I could understand. He responded promptly to questions I’ve had after his appointment. Ken is on my primary go-to list.
Sylvia S. Dedham, MA
Ken is a consummate pro; completely knowledgeable, friendly, on-time, and totally helpful. Not only did he do a wonderful job with the installation, he offered suggestions as to how I could further boost my laptop’s performance. I highly recommend Ken to any serious user. FIVE STAR GUY!!
PJ C. Nashua, NH
I wish there were 6 stars as Ken is an amazing computer technician. Professional, courteous,
knowledgeable, and very efficient. The best recommendation I can give is that I tell everyone e.g. family and friends that they no longer have to be stressed out over technology. Ken is a phone call away and fixes all dilemmas right away. He set up my computer, printer, LCD projector, phone and also gives tutorials!!! The BEST service I have ever encountered.
E G. Bedford, MA
I’ve known Kevin for about eight years. He’s polite and courteous. Kevin knows his job well. He makes house calls which is convenient instead of you having to to take your computer to and office. I’ve had him work on my MAC’s and help me get my granddaughters’ PC’s set up and running and even added an Anti-Virus on both PC’s. I have to agree with a review I just read that he keeps everyone smiling while he is at my home working on the computers. If you have a problem with getting a computer loaded correctly or need stuff transferred off your old computer to an external hard drive give Kevin a call. I highly recommend him.
Alice McDonald Cypress, CA
I have been utilizing Kevin’s computer services for several years. He is responsive, reliable, and reasonable. Two thumbs up for Big K!!
David Carlisle Whittier, CA
I have been using Kevin for a number of years now and he always comes through for me. I would highly recommend Kevin as he is honest, fair and knowledgeable. He shows up on time and stays until his work is done and you are up and running with no issues on your computer.
Tami Menold Brea, CA
Ken is an absolute, tech savvy pro; prompt, courteous and super helpful. He really souped up my 2011 MacBook Pro and saved me the cost of a new machine. Highly recommend!
Pj C. Newton, MA
Kevin is awesome! I highly recommend Kevin Harms from Big K Computer Service. He has been our computer “guy” for more than four years now and not only is he extremely knowledgeable, his customer service is excellent. He’s set up computers for us, solved problems, and even helped with the activation of our security system. Whenever we’ve had a question or problem he’s been available and is prompt for his appointments. He is definitely your “go to” guy.
Lenore Sommers Santa Ana, CA
Kevin of Big K Mobile Computer Services has been a life saver for me many times. Whether it’s solving computer issues, helping me set up my new computer, transferring data, setting up modem/router, printer, syncing my iPods, iPhone or Apple TV, Kevin is a top-notch IT professional. It gives me such peace of mind to know I can always call Kevin to help me any time I have questions or need help with any of my electronic needs.
Penny Batelli Tucson, AZ
Ken was extremely efficient and friendly. He told me everything I needed to know about the new software I had purchased. I would highly recommend him for anyone looking for an electronics expert. He completed the job flawlessly and in a timely manner. Thanks again Ken. My girlfriend and I were extremely impressed with your professionalism.
We have been working with Kevin for several years. He successfully set-up the wireless networks in our office and home offices and connected all of our (many!) mobile devices. Whenever we run into computer trouble, he is only a phone call or text away. He is always reliable, on-time and guarantees his work. He is an excellent multi-tasker and able to work on several devices and issues at a time. Having reliable networking and mobile services is critical to our small business and Kevin helps to keep us up and running. He is very personable and a pleasure to work with!
Jill DeCriscio Alliance Outreach LLC Orange, CA
Kevin is very personable, fair, and does a great job. He works quickly but also spends extra time with projects, even when not expected. Kevin seems to go out of his way to be helpful and friendly. I would highly recommend him to anyone.
Cameron Andrews ProActive Physical Therapy Orange, CA