See what our clients have to say about Big K Computers:
Kevin at Big K Computers came highly recommended to me. I had issues with my security software for my business, so when it was time to renew, I had him do a complete diagnostic on my system, and install new security software. I’m glad I did. Here’s why I will always turn to Kevin for anything technology-related:
* His expertise and experience are off-the-charts …not just with computers, but smart devices, TVs, web services, products, etc.
* He shares his knowledge in terms you can understand …and gives you tips + practical advice
* He offers personal service and comes to you to do the work on-site
* He’s very thorough and methodical …but works relatively fast
* He stands by his work and follows-through
* He’s responsive and accessible …I can call, text or email him at any time with a question
* He’s very competitively priced and doesn’t “sell” you on anything …He just gets the job done
* He is easy to work with, keeps you up and running, and you can trust him
I was so satisfied with Kevin’s work that I had him do diagnostics and install security software on all the computers used by my family. I’ve referred him to relatives and friends who have all be very satisfied. So anyone who is in need of top-notch technical support service – Kevin is your guy.
Shelley Mager Santa Ana, CA
Kevin at Big K computers has been my “Go To” guy for years. Kevin is very professional, easy to communicate with and always on time. He makes life easy with working around your schedule. Kevin has helped me out with my Mac’s, windows desk top and phones. He always explains (in plain English, not the tech talk I don’t understand) what he is doing and what needs to happen to fix it. He offers solutions and does it in a timely manner. I recommend Kevin to all my friends and neighbors.
Cory Munro Anaheim Hills, CA
Kevin is awesome! I highly recommend Kevin Harms from Big K Computer Service. He has been our computer “guy” for more than four years now and not only is he extremely knowledgeable, his customer service is excellent. He’s set up computers for us, solved problems, and even helped with the activation of our security system. Whenever we’ve had a question or problem he’s been available and is prompt for his appointments. He is definitely your “go to” guy.
Lenore Sommers Santa Ana, CA
Ken is a consummate pro; completely knowledgeable, friendly, on-time, and totally helpful. Not only did he do a wonderful job with the installation, he offered suggestions as to how I could further boost my laptop’s performance. I highly recommend Ken to any serious user. FIVE STAR GUY!!
PJ C. Nashua, NH
I wish there were 6 stars as Ken is an amazing computer technician. Professional, courteous,
knowledgeable, and very efficient. The best recommendation I can give is that I tell everyone e.g. family and friends that they no longer have to be stressed out over technology. Ken is a phone call away and fixes all dilemmas right away. He set up my computer, printer, LCD projector, phone and also gives tutorials!!! The BEST service I have ever encountered.
E G. Bedford, MA
Kevin is the best. He has been servicing my computer needs for years and I can’t say enough about his knowledge of what I need. I work from home and need a network that works for me and my busy family. He is prompt and professional. I have recommended him to so many friends and they are all so happy. You can’t go wrong with Kevin.
Jill Munro Tustin, CA
If you are looking for a computer technician who is reliable, trustworthy, safe and simply the best, you have come to the right place. Kevin and Big K Mobile Computer Service has made fixing computer issues a phone call away. Kevin has helped me with my computer and home IT needs for nearly 10 years. He is prompt, professional and ALWAYS goes the extra mile. Being able to have a mobile service come to your home makes a daunting task easier to deal with. His knowledge and expertise is incredible and I can’t say enough good things about Kevin!
Doris Fults Buena Park, CA
Kevin at Big K Computers was recommended to me by a friend and it is the best recommendation that I have received. Kevin is extremely knowledgeable in the tech world, friendly and takes the time to explain whatever your needs are in a way that is easy to understand. He also guarantees his work for 30 days. So if the problem continues, he will come back out and take care of it. The last time he came out, I had a problem with my computer — he helped me with that. Then he helped me with my cell phone. Then he helped me with my new smart TV. He knows it all. I have his number programed on my phone so I can reach him quickly, if I need to. You won’t be sorry if you call Kevin Harms.
Belinda Levin Tustin, CA
Very professional, polite and knowledgeable. Very pleased with Ken’s demeanor and willingness to answer all my questions and concerns.
Jim Nashua, New Hampshire
I want to first start off by letting everyone know how awesome Kevin is as a computer tech. I found him probably around 4 years ago, when my one of my computers at my business was giving me problems. He is so efficient on how he handles his arrival times, its so refreshing to deal with someone who does exactly what they say they will do. He is really upbeat and funny while always working and getting the job done quickly. He even will let you call him on a small problem that he thinks he can walk you through at no charge. I totally recommend Kevin to anyone needing mobile computer service at a fair price. Thanks Kevin.
Linda Ganci Jump O Rama Buena Park, CA
My MAC needed cleanup, updating, and stuff I didn’t even know I needed. My guru for the past 20 years was no longer available and Ken was the answer to my prayers. He is knowledgeable, prompt, courteous, and a MAC expert. He fixed problems I knew about and, more importantly, fixed what I didn’t know to ask about. Ken explained what he was doing so that I could understand. He responded promptly to questions I’ve had after his appointment. Ken is on my primary go-to list.
Sylvia S. Dedham, MA
Kevin IS as good as it gets. Tremendously knowledgeable, always on time, never rushed to leave, very personable and trustworthy. His charges are quite reasonable and one never has to be concerned about Kevin trying to sell you anything that is not needed, i.e., gadgets you don’t understand or appointments you don’t need. A joy to have in the house, he’s been a hit with every member of our family. You could not have a better Tech expert!
Ashby Jones Santa Ana, CA
Kevin in the past two years has been very helpful to me in resolving numerous hardware and software issues on my PC and printing device. He gives his customer good response time and is on time for his appointments. He is effective in diagnosing problems therefore doesn’t waste customer’s time.. He also offers warranty period.
For those reasons, I choose Kevin among other vendors to service my PC and accessories.
Susan Lin La Habra, CA
Kevin with Big K Mobile Computer Services is by far the most reputable and ethical computer service technician I have ever worked with. Owning my own business for over 11 years has given me many comparative experiences with other computer technicians. I can honestly say that I have experienced only top notch service and I have complete confidence in Big K’s reliability, promptness in returning my calls for urgent matters, efficiency and expertise with ALL things technical. Big K has helped me with my Apple TV set up, my home and office computers, both Mac and PC, and my iPhone. I have so much faith in Kevin of Big K, that I have referred many of my friends, family and clients to him. I have unwavering trust and confidence in Big K Mobile Computer Services.
Lynda Witt Proactive Health Solutions Tucson, AZ
Kevin was recommended to me when my son’s computer was acting up. Kevin came out the next day after I called him, looked at the computer, said the computer probably had a couple of viruses and that the anti-virus software that was running was not all that powerful. He took the computer back to his shop spent a couple of days getting rid of the viruses, spiffing up windows, and making sure everything was up to par with the hardware and software. When he brought the computer back, he made that it was working properly, and then he did a run through on my computer to make sure it was working properly. Kevin also recommended a very highly rated and powerful anti-virus software, which we bought for both computers and have not regretted it purchasing it. It actually sped up my computer’s performance.
Needless to say I am very impressed with Kevin. I have used him often, and he even built me a computer that is still faster than most computers on the market today. Kevin is very responsive, answering emails and phone calls either the same day, or the next day when it’s after hours. Also he can explain what he is doing, or what is going on with the computer, to my “computer challenged” wife, so she can be home when I can’t be there.
I highly recommend Kevin! If you are having computer troubles, please give him a call.
John Braithwaite Long Beach, CA