See what our clients have to say about Big K Computers:
Kevin is very personable, fair, and does a great job. He works quickly but also spends extra time with projects, even when not expected. Kevin seems to go out of his way to be helpful and friendly. I would highly recommend him to anyone.
Cameron Andrews ProActive Physical Therapy Orange, CA
I have been working with Kevin Harms for three of the six years I have had my MAC computer. Before I was referred to Kevin, who is not even in the same state as I am, I had used many local people. None of these people really were helpful. With Kevin, I e mail him, we set up a phone appointment, he gets in on team viewer and does what I need and he is always reasonable with his charges. I have recommended him when someone needs a MAC guy because I do not think there is any one better!
Marilyn Day Tucson, AZ
Kevin with Big K Mobile Computer Services is by far the most reputable and ethical computer service technician I have ever worked with. Owning my own business for over 11 years has given me many comparative experiences with other computer technicians. I can honestly say that I have experienced only top notch service and I have complete confidence in Big K’s reliability, promptness in returning my calls for urgent matters, efficiency and expertise with ALL things technical. Big K has helped me with my Apple TV set up, my home and office computers, both Mac and PC, and my iPhone. I have so much faith in Kevin of Big K, that I have referred many of my friends, family and clients to him. I have unwavering trust and confidence in Big K Mobile Computer Services.
Lynda Witt Proactive Health Solutions Tucson, AZ
Kevin has helped me with my private practice law firm computer network for 3-4 years. I used several other firms previously and Big K stands out as the best by far. Kevin is knowledgeable, reliable, responsive, practical and personable. He is always there when I need him and the best recommendation I can give is that I trust him completely. I recommend Big K without any reservations.
Paul Minerich Paul Minerich ESQ. Santa Ana, CA
Kevin at Big K Computers came highly recommended to me. I had issues with my security software for my business, so when it was time to renew, I had him do a complete diagnostic on my system, and install new security software. I’m glad I did. Here’s why I will always turn to Kevin for anything technology-related:
* His expertise and experience are off-the-charts …not just with computers, but smart devices, TVs, web services, products, etc.
* He shares his knowledge in terms you can understand …and gives you tips + practical advice
* He offers personal service and comes to you to do the work on-site
* He’s very thorough and methodical …but works relatively fast
* He stands by his work and follows-through
* He’s responsive and accessible …I can call, text or email him at any time with a question
* He’s very competitively priced and doesn’t “sell” you on anything …He just gets the job done
* He is easy to work with, keeps you up and running, and you can trust him
I was so satisfied with Kevin’s work that I had him do diagnostics and install security software on all the computers used by my family. I’ve referred him to relatives and friends who have all be very satisfied. So anyone who is in need of top-notch technical support service – Kevin is your guy.
Shelley Mager Santa Ana, CA
I would be remiss if I did not take this opportunity to write a comment regarding Kevin and Big K Mobile Computing. On a call for assistance, Kevin promptly and courteously returned my call, and scheduled a convenient appointment. Kevin exhibited exceptional professional and people skills at a reasonable cost. His recommendations were all well thought out and his exemplary technical skills resolved my concerns. Kevin has returned my calls and answered my additional unrelated questions without further charges. Highly recommended for your computer needs.
Arnold Mahler Villa Park, CA
Ken was extremely efficient and friendly. He told me everything I needed to know about the new software I had purchased. I would highly recommend him for anyone looking for an electronics expert. He completed the job flawlessly and in a timely manner. Thanks again Ken. My girlfriend and I were extremely impressed with your professionalism.
I have been using Kevin at Big K Mobile Computer Services for our home computer needs for over 6 years. Kevin is as good as it gets! His customer service and computer knowledge are second to none. He is extremely honest, dependable, and professional. He is my “go to” for all of my computer repairs, questions, and advice.
I am extremely particular with businesses that I work with repeatedly and strongly support any business with excellent customer service, honesty, and integrity. Kevin is THAT business for all of your computer needs! Kevin’s response time is excellent and he will go out of his way to accommodate your needs. I can’t say enough positive things about Kevin and his business.
We live in South Orange County and Kevin will travel to your home to work on your computer. He will work quickly and efficiently to address any computer or network issues you may have. He will tell you exactly what to expect and how to best address your needs in the most economical way possible. He is the best!!
I have referred Kevin to many people over the years and everyone has echoed the same sentiments about his character and his business. If you want an honest, efficient, and reliable computer expert then, Kevin at Big K Mobile Computers is the answer.
Amy Curtis Laguna Niguel, CA
Big K Mobile Computer Services is my go to for purchasing computers or any computer related issues. Kevin is an all around great guy. Professional, dependable, personable, reasonable AND he can work and talk at the same time! TicToc. When my work computer goes south on me, I send an SOS to Kevin and when he walks through the door my anxiety level goes back to normal, because I know my computer is in good hands and that the issue will be addressed quickly. Big K performs regular maintenance on my work and personal computers, so that really cuts down on issues and fire drills. No better computer than one that doesn’t fight back 🙂 I found Big K years ago through a referral and I couldn’t be more pleased. You will be too!
Debra Munson Pamela M Smith Security Seminars Inc. Whittier, CA
A friend recommended Kevin to us and we in turn recommended him to other friends for many reasons. He is very conscientious in returning voice mail and email messages, makes every effort to schedule a convenient appointment time (How much easier is it to have him come to your residence or business instead of carrying your computer somewhere?), is very prompt, personable and professional. We appreciate his patience in working with our 14-year-old grandson and with us 75-year-old grandparents. His people skills and his ability to explain and teach are awesome! He goes out of his way to assist in any way he can.
Roger Duthoy Yorba Linda, CA
For over ten years Kevin has been my “go to” guy in taking care of any of my computer problems. He has fixed the problems when needed and set up new computers when needed. I have found him to be reliable, knowledgeable, always on time and always just a telephone call away for help.
I feel so fortunate to have someone that I can call on over the years instead of having to rely on strangers from problem to problem, never the same person twice.
I do strongly recommend Kevin and I have done so many times and each time he has not let them or me down.
Barbara Morrisey Fullerton, CA
Kevin at Big K is the best. In ten years of service, he’s always quick to respond, friendly and trustworthy. When he leaves, I know my computer’s fixed with no issues.
Tanya Hazelton Yorba Linda, CA
He was knowledgeable and VERY helpful. I received excellent and prompt service. Any time I had trouble, I would receive a response within an hour. If he could not fix it over the phone. He would be there the next day to fix the problem.
Thank you for your over the top work!
Ian Waugh Corona, CA
We have used Kevin for over five years and has yet to disappoint us. He has always been reliable, knowledgeable , pleasant and always on time. He has a very high work ethic and takes an interest in his clients. You can always count on Kevin to fix your computer problem.
We feel fortunate to have him as a tech resource. He is completely trust worthy.
Kevin is our go to guy.
Stewart Anderson Victorville, CA
I’ve utilized Big K Mobile Computer’s excellent consulting and hardware services for my home computer needs since 2013. I’ve found Kevin to be honest and very knowledgeable. Kevin’s advice and help in the selection, acquisition, setup, use and maintenance of both hardware and software products has been extremely valuable. Service has always been prompt, excellent and reasonable. As a satisfied customer, I strongly recommend Big K Mobile Computer Services.
Larry Eggeman Anaheim, CA