See what our clients have to say about Big K Computers:
Totally knowledgeable of all software and hardware, Mac and PC. Big K has always solved my computer issues efficiently and at reasonable cost. Very reliable. There have been times when Kevin, the owner, has talked me thru a problem over the phone at no cost. Highly recommend.
Tom Griffthe Anaheim, CA
As a couple of “less than tech-savvy” seniors, we have relied upon Kevin for several years and are happy to tell all that they can’t go wrong with Kevin! He is friendly, responsive, has reasonable rates, goes out of his way to make sure we understand what the problem is, and is very thoughtful in suggesting solutions and giving options, knowing we are on a tight budget. He is a unique combination of a smart, technically proficient professional combined with a “you feel a friend is visiting” kind of demeanor. He truly deserves five stars!
Linda Wolff Santa Ana, CA
This guy is dedicated, he drove in the snow in order to keep my appointment. Quality job, he is very professional and take great pride in quality. good job!!!!!
David Bangura Nashua, NH
For over ten years Kevin has been my “go to” guy in taking care of any of my computer problems. He has fixed the problems when needed and set up new computers when needed. I have found him to be reliable, knowledgeable, always on time and always just a telephone call away for help.
I feel so fortunate to have someone that I can call on over the years instead of having to rely on strangers from problem to problem, never the same person twice.
I do strongly recommend Kevin and I have done so many times and each time he has not let them or me down.
Barbara Morrisey Fullerton, CA
If you are looking for a computer technician who is reliable, trustworthy, safe and simply the best, you have come to the right place. Kevin and Big K Mobile Computer Service has made fixing computer issues a phone call away. Kevin has helped me with my computer and home IT needs for nearly 10 years. He is prompt, professional and ALWAYS goes the extra mile. Being able to have a mobile service come to your home makes a daunting task easier to deal with. His knowledge and expertise is incredible and I can’t say enough good things about Kevin!
Doris Fults Buena Park, CA
Over the past few weeks I have been having problems with certain apps crashing on my computer for no reason whatsoever. I had several different services look into fixing my computer but each had no success. I was reffered to Ken from a friend and I am extremely happy with his service. He went the extra mile that no other company did, and fixed every issue I had with my computer. He was extremely friendly throughout the process and explained everything in detail so that I knew exactly what he fixed. I know down the road if I ever have problems with my computer, Big K Mobile Computer Services will be my first call.
My MAC needed cleanup, updating, and stuff I didn’t even know I needed. My guru for the past 20 years was no longer available and Ken was the answer to my prayers. He is knowledgeable, prompt, courteous, and a MAC expert. He fixed problems I knew about and, more importantly, fixed what I didn’t know to ask about. Ken explained what he was doing so that I could understand. He responded promptly to questions I’ve had after his appointment. Ken is on my primary go-to list.
Sylvia S. Dedham, MA
Ken is an absolute, tech savvy pro; prompt, courteous and super helpful. He really souped up my 2011 MacBook Pro and saved me the cost of a new machine. Highly recommend!
Pj C. Newton, MA
Kevin at Big K Mobile Computer Services is AMAZING!!! I highly recommend Kevin. He is always available when we need him. Very professional, on time, honest and his rates are fair. I will continue to use Big K Mobile Computers in the future.
Tamara Baker 20th Century Air Anaheim, CA
A friend recommended Kevin to us and we in turn recommended him to other friends for many reasons. He is very conscientious in returning voice mail and email messages, makes every effort to schedule a convenient appointment time (How much easier is it to have him come to your residence or business instead of carrying your computer somewhere?), is very prompt, personable and professional. We appreciate his patience in working with our 14-year-old grandson and with us 75-year-old grandparents. His people skills and his ability to explain and teach are awesome! He goes out of his way to assist in any way he can.
Roger Duthoy Yorba Linda, CA
Kevin came highly recommended to me over 5 years ago by another firm and he is simply terrific. I work from home, on several computers, with multiple operating systems and have exceptionally high document volume and trust Kevin 1,000% to keep everything running smoothly. And when I have a technical issue (usually operator error) or need any kind of computer related assistance, Kevin has always provided tremendous customer service! It is also important Kevin gets right down to business when he arrives – you get more than you pay for! You will not be disappointed!
Kathleen Kennedy Lake Forest, CA
Best Computer Guy! Totally reliable. I have used this company for many years & refer them out constantly. Kevin is very honest and always willing to help me with any computer issues I have.
Tiffany Cassity Fountain Valley, CA
I’ve known Kevin for about eight years. He’s polite and courteous. Kevin knows his job well. He makes house calls which is convenient instead of you having to to take your computer to and office. I’ve had him work on my MAC’s and help me get my granddaughters’ PC’s set up and running and even added an Anti-Virus on both PC’s. I have to agree with a review I just read that he keeps everyone smiling while he is at my home working on the computers. If you have a problem with getting a computer loaded correctly or need stuff transferred off your old computer to an external hard drive give Kevin a call. I highly recommend him.
Alice McDonald Cypress, CA
Ken was extremely efficient and friendly. He told me everything I needed to know about the new software I had purchased. I would highly recommend him for anyone looking for an electronics expert. He completed the job flawlessly and in a timely manner. Thanks again Ken. My girlfriend and I were extremely impressed with your professionalism.
Kevin at Big K is the best. In ten years of service, he’s always quick to respond, friendly and trustworthy. When he leaves, I know my computer’s fixed with no issues.
Tanya Hazelton Yorba Linda, CA