See what our clients have to say about Big K Computers:
I have had Kevin and Big K service all of my Tech needs for over 15 years. This includes home and business. I have found him to not only be knowledgeable about anything Tech, but fair and personable too. He is now our family computer “go to” guy too as my four daughters and son-in-laws set up their home and business tech smart homes too. I have been recommending him for years to family and friends and I have always had only “thank you so much for recommending Kevin and Big K”. I have always felt that satisfied customer referrals are a mark of a great company.
Robert Phelps Huntington Beach, CA
We have been working with Kevin for several years. He successfully set-up the wireless networks in our office and home offices and connected all of our (many!) mobile devices. Whenever we run into computer trouble, he is only a phone call or text away. He is always reliable, on-time and guarantees his work. He is an excellent multi-tasker and able to work on several devices and issues at a time. Having reliable networking and mobile services is critical to our small business and Kevin helps to keep us up and running. He is very personable and a pleasure to work with!
Jill DeCriscio Alliance Outreach LLC Orange, CA
This guy is dedicated, he drove in the snow in order to keep my appointment. Quality job, he is very professional and take great pride in quality. good job!!!!!
David Bangura Nashua, NH
I wish there were 10 stars. Ken Boylan is a computer genius who has helped me out with my computer, printer and email problems as well as mobile phone issues. When I am presented with technology challenges he responds in a timely manner and always fixes the quandary. A very professional individual!
Kevin is the best. He has been servicing my computer needs for years and I can’t say enough about his knowledge of what I need. I work from home and need a network that works for me and my busy family. He is prompt and professional. I have recommended him to so many friends and they are all so happy. You can’t go wrong with Kevin.
Jill Munro Tustin, CA
Ken was great. He was pleasant, professional, and did an excellent job. We would definitely use him again and recommend him to friends
Kate Nashua, NH
Big K Mobile Computer is the best. Kevin is extremely knowledgeable and stands behind his services. He will never suggest anything for ones computer that isn’t needed. Kevin is so professional and extremely easy to get hold of and work with. He shares what he is doing in non computer lingo which is great for those who feel lost in the tech world! I would without hesitation recommend Big K to anyone who needs a “computer doctor”.
Joan Ash Stanton, CA
Hiring Big K Computers for my small business was the best decision I made. I met him 14 years ago and appreciate his OUTSTANDING customer service and technological expertise. I have a very small business and rely on his knowledge to help me find the answers I need that also fits my budget. Kevin has taken the time to understand my business needs and makes recommendations accordingly; not over-selling unnecessary hardware or software. I trust him fully and recommend him OFTEN to friends and family.
Brenda Witt Proactive Health Solutions Costa Mesa, CA
Very professional, polite and knowledgeable. Very pleased with Ken’s demeanor and willingness to answer all my questions and concerns.
Jim Nashua, New Hampshire
This is the greatest company ever! They give 100% always! They go beyond customer service and expertise. Kevin has been my guru for many years and has never not been unable to fix my problem. I would never call anyone else, why would I when I have the best? I have sent many clients to him and will continue to do so. If I could do a higher rating than five, I would go all the way up!!
Linda Walker Anaheim, CA
Kevin is the best! The first time I called him my computer was a mess! He not only diagnosed and fixed that he made a few other changes that improved the functionality and did it quickly. I have used him a few times now and have been very satisfied and found his rates to be very reasonable. He is also responsive and arrives on time which can’t be said about all device providers.
Nonnie V. Fullerton, CA
My MAC needed cleanup, updating, and stuff I didn’t even know I needed. My guru for the past 20 years was no longer available and Ken was the answer to my prayers. He is knowledgeable, prompt, courteous, and a MAC expert. He fixed problems I knew about and, more importantly, fixed what I didn’t know to ask about. Ken explained what he was doing so that I could understand. He responded promptly to questions I’ve had after his appointment. Ken is on my primary go-to list.
Sylvia S. Dedham, MA
Kevin came highly recommended to me over 5 years ago by another firm and he is simply terrific. I work from home, on several computers, with multiple operating systems and have exceptionally high document volume and trust Kevin 1,000% to keep everything running smoothly. And when I have a technical issue (usually operator error) or need any kind of computer related assistance, Kevin has always provided tremendous customer service! It is also important Kevin gets right down to business when he arrives – you get more than you pay for! You will not be disappointed!
Kathleen Kennedy Lake Forest, CA
I have been using Big K Mobile Computer Services for several years now and I couldn’t be more satisfied . Kevin is very personable, professional and prompt. Having someone come to you instead of having to take your computer in for service or repairs is a big plus for me. Kevin takes the time to explain what he is doing and why in terms I can understand. His rates are very reasonable, especially when you consider that he comes to you and the excellent level of service he provides. When it comes to computer repair and servicing Kevin will always be my go to guy and I hope anyone reading this review will Give Big K a chance at your business. You won’t be disappointed!
Don Metzger Costa Mesa, CA
I was recommended to Big K Mobile by my neighbor. I called Kevin up and he came over in a day or so. When I opened my front door Kevin greeted me with a big smile,was very friendly and courteous. We proceeded to my office and within 25 feet of my pc he said your computer does not have any mechanical problems. I said how can you tell so fast and he told me over time that he has acquired an hear for sounds in a pc, That really impressed me. Kevin was able to take my computer away and bring it back in 2 days, completely overhauled, and running great WOW! Since then I’ve called Kevin on several occasions and he has been able to answer my questions and has not charged me extra. Kevin goes above and beyond for his business which shows me his dedication to his profession. We will continue to use Kevin and also to refer Big K Mobile to our friends.
Wayne Zie Buena Park, CA