See what our clients have to say about Big K Computers:
Ken was extremely efficient and friendly. He told me everything I needed to know about the new software I had purchased. I would highly recommend him for anyone looking for an electronics expert. He completed the job flawlessly and in a timely manner. Thanks again Ken. My girlfriend and I were extremely impressed with your professionalism.
I’ve known Kevin for about eight years. He’s polite and courteous. Kevin knows his job well. He makes house calls which is convenient instead of you having to to take your computer to and office. I’ve had him work on my MAC’s and help me get my granddaughters’ PC’s set up and running and even added an Anti-Virus on both PC’s. I have to agree with a review I just read that he keeps everyone smiling while he is at my home working on the computers. If you have a problem with getting a computer loaded correctly or need stuff transferred off your old computer to an external hard drive give Kevin a call. I highly recommend him.
Alice McDonald Cypress, CA
I have been working with Kevin Harms for three of the six years I have had my MAC computer. Before I was referred to Kevin, who is not even in the same state as I am, I had used many local people. None of these people really were helpful. With Kevin, I e mail him, we set up a phone appointment, he gets in on team viewer and does what I need and he is always reasonable with his charges. I have recommended him when someone needs a MAC guy because I do not think there is any one better!
Marilyn Day Tucson, AZ
As a couple of “less than tech-savvy” seniors, we have relied upon Kevin for several years and are happy to tell all that they can’t go wrong with Kevin! He is friendly, responsive, has reasonable rates, goes out of his way to make sure we understand what the problem is, and is very thoughtful in suggesting solutions and giving options, knowing we are on a tight budget. He is a unique combination of a smart, technically proficient professional combined with a “you feel a friend is visiting” kind of demeanor. He truly deserves five stars!
Linda Wolff Santa Ana, CA
Kevin is a great guy and does great work. Any time I have a problem he solves it in a efficient manner and in a prompt time. I would highly recommend his service.
Gary Miller Placentia, CA
Kevin is very personable, fair, and does a great job. He works quickly but also spends extra time with projects, even when not expected. Kevin seems to go out of his way to be helpful and friendly. I would highly recommend him to anyone.
Cameron Andrews ProActive Physical Therapy Orange, CA
Ken is an absolute, tech savvy pro; prompt, courteous and super helpful. He really souped up my 2011 MacBook Pro and saved me the cost of a new machine. Highly recommend!
Pj C. Newton, MA
We have been working with Kevin for several years. He successfully set-up the wireless networks in our office and home offices and connected all of our (many!) mobile devices. Whenever we run into computer trouble, he is only a phone call or text away. He is always reliable, on-time and guarantees his work. He is an excellent multi-tasker and able to work on several devices and issues at a time. Having reliable networking and mobile services is critical to our small business and Kevin helps to keep us up and running. He is very personable and a pleasure to work with!
Jill DeCriscio Alliance Outreach LLC Orange, CA
Very professional, polite and knowledgeable. Very pleased with Ken’s demeanor and willingness to answer all my questions and concerns.
Jim Nashua, New Hampshire
I’m one of those senior citizens that doesn’t know a great deal about the workings of a computer but Kevin is very understanding of any problems that I have. He patiently explains any concerns that I have. I like that he answers emails promptly and never seems to be rushing me. He is just all-around pleasant and knowledgeable.
Lois Heidner Buena Park, CA
Big K Mobile Computer is the best. Kevin is extremely knowledgeable and stands behind his services. He will never suggest anything for ones computer that isn’t needed. Kevin is so professional and extremely easy to get hold of and work with. He shares what he is doing in non computer lingo which is great for those who feel lost in the tech world! I would without hesitation recommend Big K to anyone who needs a “computer doctor”.
Joan Ash Stanton, CA
As long as I can remember we have relied on Big K to help us with all our computer problems! He is s genius! Since he now can help me remotely, whether I am in California, Colorado or anywhere – he is there to help me! Amazing! Always friendly, prompt and honest! I Iove this company! I would not use anyone else!!!!
Connie Papple 20th Century Air Anaheim, CA
I have had Kevin and Big K service all of my Tech needs for over 15 years. This includes home and business. I have found him to not only be knowledgeable about anything Tech, but fair and personable too. He is now our family computer “go to” guy too as my four daughters and son-in-laws set up their home and business tech smart homes too. I have been recommending him for years to family and friends and I have always had only “thank you so much for recommending Kevin and Big K”. I have always felt that satisfied customer referrals are a mark of a great company.
Robert Phelps Huntington Beach, CA
For over ten years Kevin has been my “go to” guy in taking care of any of my computer problems. He has fixed the problems when needed and set up new computers when needed. I have found him to be reliable, knowledgeable, always on time and always just a telephone call away for help.
I feel so fortunate to have someone that I can call on over the years instead of having to rely on strangers from problem to problem, never the same person twice.
I do strongly recommend Kevin and I have done so many times and each time he has not let them or me down.
Barbara Morrisey Fullerton, CA
My MAC needed cleanup, updating, and stuff I didn’t even know I needed. My guru for the past 20 years was no longer available and Ken was the answer to my prayers. He is knowledgeable, prompt, courteous, and a MAC expert. He fixed problems I knew about and, more importantly, fixed what I didn’t know to ask about. Ken explained what he was doing so that I could understand. He responded promptly to questions I’ve had after his appointment. Ken is on my primary go-to list.
Sylvia S. Dedham, MA