See what our clients have to say about Big K Computers:
Kevin at Big K computers has been my “Go To” guy for years. Kevin is very professional, easy to communicate with and always on time. He makes life easy with working around your schedule. Kevin has helped me out with my Mac’s, windows desk top and phones. He always explains (in plain English, not the tech talk I don’t understand) what he is doing and what needs to happen to fix it. He offers solutions and does it in a timely manner. I recommend Kevin to all my friends and neighbors.
Cory Munro Anaheim Hills, CA
I am convinced that Mr. Kevin Harms and his Big K Mobile Computer Services company are both as good as it gets when I have needed computer services during these last 8 years that we have used his services in my dental office. We have 8 computer stations all interconnecting and of course issues come up unexpectedly.
We call Kevin. He communicates back right away. Whether it has been an emergency bug infection, or a computer needs replacement, or even the server needed totally upgrading, he appears as promised, always with a positive attitude, Kevin has done it very smoothly every time! He is a very well informed technician at computer structure. He is also a whiz at working with Microsoft Office and QuickBooks to make our computing such a headache-free routine in our office!
May you continue to prosper in your wonderful company!!
Al Navas Sunwest Dental Long Beach, CA
Ken is a consummate pro; completely knowledgeable, friendly, on-time, and totally helpful. Not only did he do a wonderful job with the installation, he offered suggestions as to how I could further boost my laptop’s performance. I highly recommend Ken to any serious user. FIVE STAR GUY!!
PJ C. Nashua, NH
I want to first start off by letting everyone know how awesome Kevin is as a computer tech. I found him probably around 4 years ago, when my one of my computers at my business was giving me problems. He is so efficient on how he handles his arrival times, its so refreshing to deal with someone who does exactly what they say they will do. He is really upbeat and funny while always working and getting the job done quickly. He even will let you call him on a small problem that he thinks he can walk you through at no charge. I totally recommend Kevin to anyone needing mobile computer service at a fair price. Thanks Kevin.
Linda Ganci Jump O Rama Buena Park, CA
Ken was very professional and knowledgeable.
Yedi Koeshendi Nashua, NH
A friend recommended Kevin to us and we in turn recommended him to other friends for many reasons. He is very conscientious in returning voice mail and email messages, makes every effort to schedule a convenient appointment time (How much easier is it to have him come to your residence or business instead of carrying your computer somewhere?), is very prompt, personable and professional. We appreciate his patience in working with our 14-year-old grandson and with us 75-year-old grandparents. His people skills and his ability to explain and teach are awesome! He goes out of his way to assist in any way he can.
Roger Duthoy Yorba Linda, CA
Big K, Kevin is great!
I’ve been using his services for at least fifteen years. He is friendly and courteous. He knows everything tech. He is knowledgeable about all kinds of hardware and software. If you know a lot about tech, or not so much, like me, he’s your guy. I’ve never had a problem he couldn’t solve.
James Matthews Buena Park, CA
Big K Mobile Computer is the best. Kevin is extremely knowledgeable and stands behind his services. He will never suggest anything for ones computer that isn’t needed. Kevin is so professional and extremely easy to get hold of and work with. He shares what he is doing in non computer lingo which is great for those who feel lost in the tech world! I would without hesitation recommend Big K to anyone who needs a “computer doctor”.
Joan Ash Stanton, CA
Ken was great. He was pleasant, professional, and did an excellent job. We would definitely use him again and recommend him to friends
Kate Nashua, NH
Kevin with Big K Mobile Computer Services is by far the most reputable and ethical computer service technician I have ever worked with. Owning my own business for over 11 years has given me many comparative experiences with other computer technicians. I can honestly say that I have experienced only top notch service and I have complete confidence in Big K’s reliability, promptness in returning my calls for urgent matters, efficiency and expertise with ALL things technical. Big K has helped me with my Apple TV set up, my home and office computers, both Mac and PC, and my iPhone. I have so much faith in Kevin of Big K, that I have referred many of my friends, family and clients to him. I have unwavering trust and confidence in Big K Mobile Computer Services.
Lynda Witt Proactive Health Solutions Tucson, AZ
I was recommended to Big K Mobile by my neighbor. I called Kevin up and he came over in a day or so. When I opened my front door Kevin greeted me with a big smile,was very friendly and courteous. We proceeded to my office and within 25 feet of my pc he said your computer does not have any mechanical problems. I said how can you tell so fast and he told me over time that he has acquired an hear for sounds in a pc, That really impressed me. Kevin was able to take my computer away and bring it back in 2 days, completely overhauled, and running great WOW! Since then I’ve called Kevin on several occasions and he has been able to answer my questions and has not charged me extra. Kevin goes above and beyond for his business which shows me his dedication to his profession. We will continue to use Kevin and also to refer Big K Mobile to our friends.
Wayne Zie Buena Park, CA
I have had Kevin and Big K service all of my Tech needs for over 15 years. This includes home and business. I have found him to not only be knowledgeable about anything Tech, but fair and personable too. He is now our family computer “go to” guy too as my four daughters and son-in-laws set up their home and business tech smart homes too. I have been recommending him for years to family and friends and I have always had only “thank you so much for recommending Kevin and Big K”. I have always felt that satisfied customer referrals are a mark of a great company.
Robert Phelps Huntington Beach, CA
Big K Mobile Computer Services is my go to for purchasing computers or any computer related issues. Kevin is an all around great guy. Professional, dependable, personable, reasonable AND he can work and talk at the same time! TicToc. When my work computer goes south on me, I send an SOS to Kevin and when he walks through the door my anxiety level goes back to normal, because I know my computer is in good hands and that the issue will be addressed quickly. Big K performs regular maintenance on my work and personal computers, so that really cuts down on issues and fire drills. No better computer than one that doesn’t fight back 🙂 I found Big K years ago through a referral and I couldn’t be more pleased. You will be too!
Debra Munson Pamela M Smith Security Seminars Inc. Whittier, CA
Kevin at Big K Computers was recommended to me by a friend and it is the best recommendation that I have received. Kevin is extremely knowledgeable in the tech world, friendly and takes the time to explain whatever your needs are in a way that is easy to understand. He also guarantees his work for 30 days. So if the problem continues, he will come back out and take care of it. The last time he came out, I had a problem with my computer — he helped me with that. Then he helped me with my cell phone. Then he helped me with my new smart TV. He knows it all. I have his number programed on my phone so I can reach him quickly, if I need to. You won’t be sorry if you call Kevin Harms.
Belinda Levin Tustin, CA
I’ve known Kevin for about eight years. He’s polite and courteous. Kevin knows his job well. He makes house calls which is convenient instead of you having to to take your computer to and office. I’ve had him work on my MAC’s and help me get my granddaughters’ PC’s set up and running and even added an Anti-Virus on both PC’s. I have to agree with a review I just read that he keeps everyone smiling while he is at my home working on the computers. If you have a problem with getting a computer loaded correctly or need stuff transferred off your old computer to an external hard drive give Kevin a call. I highly recommend him.
Alice McDonald Cypress, CA