See what our clients have to say about Big K Computers:
I stumbled upon Kevin many years ago when our office needed an expert for our computer systems. From the start, he was reliable, accessible, knowledgeable, professional and personable. We always looked forward to working with him. He was always so patient and kind. I have also employed him to work on my home computers. He is trustworthy, honest and responsible. I don’t know what I would do without him! He is a very special person. I highly recommend him!
Donna Metcalfe Vice President, Teamsters Union Local 952 Orange, CA
Kevin in the past two years has been very helpful to me in resolving numerous hardware and software issues on my PC and printing device. He gives his customer good response time and is on time for his appointments. He is effective in diagnosing problems therefore doesn’t waste customer’s time.. He also offers warranty period.
For those reasons, I choose Kevin among other vendors to service my PC and accessories.
Susan Lin La Habra, CA
Kevin at Big K Computers came highly recommended to me. I had issues with my security software for my business, so when it was time to renew, I had him do a complete diagnostic on my system, and install new security software. I’m glad I did. Here’s why I will always turn to Kevin for anything technology-related:
* His expertise and experience are off-the-charts …not just with computers, but smart devices, TVs, web services, products, etc.
* He shares his knowledge in terms you can understand …and gives you tips + practical advice
* He offers personal service and comes to you to do the work on-site
* He’s very thorough and methodical …but works relatively fast
* He stands by his work and follows-through
* He’s responsive and accessible …I can call, text or email him at any time with a question
* He’s very competitively priced and doesn’t “sell” you on anything …He just gets the job done
* He is easy to work with, keeps you up and running, and you can trust him
I was so satisfied with Kevin’s work that I had him do diagnostics and install security software on all the computers used by my family. I’ve referred him to relatives and friends who have all be very satisfied. So anyone who is in need of top-notch technical support service – Kevin is your guy.
Shelley Mager Santa Ana, CA
Kevin is the best! The first time I called him my computer was a mess! He not only diagnosed and fixed that he made a few other changes that improved the functionality and did it quickly. I have used him a few times now and have been very satisfied and found his rates to be very reasonable. He is also responsive and arrives on time which can’t be said about all device providers.
Nonnie V. Fullerton, CA
Kevin with Big K Mobile Computer Services is by far the most reputable and ethical computer service technician I have ever worked with. Owning my own business for over 11 years has given me many comparative experiences with other computer technicians. I can honestly say that I have experienced only top notch service and I have complete confidence in Big K’s reliability, promptness in returning my calls for urgent matters, efficiency and expertise with ALL things technical. Big K has helped me with my Apple TV set up, my home and office computers, both Mac and PC, and my iPhone. I have so much faith in Kevin of Big K, that I have referred many of my friends, family and clients to him. I have unwavering trust and confidence in Big K Mobile Computer Services.
Lynda Witt Proactive Health Solutions Tucson, AZ
We have been using Kevin for over 10 years. He is the best most knowledgeable computer tech we have ever had. We have never had a problem he couldn’t fix. He always returns phone calls promptly. He fixes our computers and if necessary orders new ones and sets them up for us. I have recommended him to at least 10 friends who thank me every time that they use him. I recommend him highly.
Gary Miller Placentia, CA
As a couple of “less than tech-savvy” seniors, we have relied upon Kevin for several years and are happy to tell all that they can’t go wrong with Kevin! He is friendly, responsive, has reasonable rates, goes out of his way to make sure we understand what the problem is, and is very thoughtful in suggesting solutions and giving options, knowing we are on a tight budget. He is a unique combination of a smart, technically proficient professional combined with a “you feel a friend is visiting” kind of demeanor. He truly deserves five stars!
Linda Wolff Santa Ana, CA
Ken was great. He was pleasant, professional, and did an excellent job. We would definitely use him again and recommend him to friends
Kate Nashua, NH
Kevin is a master mind when it comes to computers and any wiring services for cable, phone, etc. I have known him for 10 yrs. or more. He always shows up when he promises. No problem or challenge goes unsolved. He works quickly so you really get your money’s worth, and is always fair with his billing. He usually gives you an idea of how long a project should take so there’s no surprise at the end. He walks you through each step of the way to make sure you know how to get back up and running once he leaves. Whether you are setting up a new computer, monitor, or printer, have some odd error message, need to transfer data or set up new programs, set up a network, connect a second printer to fax or scan, or even experience a major crash, Kevin should be first on your list to call. He also will help set up an efficient and best value means of virus protection or data backup. I highly recommend Big K mobile for all your personal or business needs.
Larry Kleiman Larry Kleiman and Associates Los Alamitos, CA
We have used Kevin for over five years and has yet to disappoint us. He has always been reliable, knowledgeable , pleasant and always on time. He has a very high work ethic and takes an interest in his clients. You can always count on Kevin to fix your computer problem.
We feel fortunate to have him as a tech resource. He is completely trust worthy.
Kevin is our go to guy.
Stewart Anderson Victorville, CA
I’ve known Kevin for about eight years. He’s polite and courteous. Kevin knows his job well. He makes house calls which is convenient instead of you having to to take your computer to and office. I’ve had him work on my MAC’s and help me get my granddaughters’ PC’s set up and running and even added an Anti-Virus on both PC’s. I have to agree with a review I just read that he keeps everyone smiling while he is at my home working on the computers. If you have a problem with getting a computer loaded correctly or need stuff transferred off your old computer to an external hard drive give Kevin a call. I highly recommend him.
Alice McDonald Cypress, CA
We have entrusted our family computers exclusively to Bid K Mobile Computer for a number of years. Our investment in Kevin has and continues to pay off handsomely. Kevin consistently goes the extra mile; prompt return of calls, making and keeping appointments, thorough knowledge and application of his craft, courteous service, and most importantly a willingness to demystify and answer our lay questions surrounding computer issues. We unhesitatingly would refer Big K to anyone with full assurance that Kevin will fully validate our recommendation.
Lynn & Wyla Saracino Anaheim Hills, CA
Kevin at Big K is the best. In ten years of service, he’s always quick to respond, friendly and trustworthy. When he leaves, I know my computer’s fixed with no issues.
Tanya Hazelton Yorba Linda, CA
We have been working with Kevin for several years. He successfully set-up the wireless networks in our office and home offices and connected all of our (many!) mobile devices. Whenever we run into computer trouble, he is only a phone call or text away. He is always reliable, on-time and guarantees his work. He is an excellent multi-tasker and able to work on several devices and issues at a time. Having reliable networking and mobile services is critical to our small business and Kevin helps to keep us up and running. He is very personable and a pleasure to work with!
Jill DeCriscio Alliance Outreach LLC Orange, CA
Big K, Kevin is great!
I’ve been using his services for at least fifteen years. He is friendly and courteous. He knows everything tech. He is knowledgeable about all kinds of hardware and software. If you know a lot about tech, or not so much, like me, he’s your guy. I’ve never had a problem he couldn’t solve.
James Matthews Buena Park, CA