See what our clients have to say about Big K Computers:
Kevin came highly recommended to me over 5 years ago by another firm and he is simply terrific. I work from home, on several computers, with multiple operating systems and have exceptionally high document volume and trust Kevin 1,000% to keep everything running smoothly. And when I have a technical issue (usually operator error) or need any kind of computer related assistance, Kevin has always provided tremendous customer service! It is also important Kevin gets right down to business when he arrives – you get more than you pay for! You will not be disappointed!
Kathleen Kennedy Lake Forest, CA
We have entrusted our family computers exclusively to Bid K Mobile Computer for a number of years. Our investment in Kevin has and continues to pay off handsomely. Kevin consistently goes the extra mile; prompt return of calls, making and keeping appointments, thorough knowledge and application of his craft, courteous service, and most importantly a willingness to demystify and answer our lay questions surrounding computer issues. We unhesitatingly would refer Big K to anyone with full assurance that Kevin will fully validate our recommendation.
Lynn & Wyla Saracino Anaheim Hills, CA
Ken was great. He was pleasant, professional, and did an excellent job. We would definitely use him again and recommend him to friends
Kate Nashua, NH
Kevin of Big K Mobile Computer Services has been a life saver for me many times. Whether it’s solving computer issues, helping me set up my new computer, transferring data, setting up modem/router, printer, syncing my iPods, iPhone or Apple TV, Kevin is a top-notch IT professional. It gives me such peace of mind to know I can always call Kevin to help me any time I have questions or need help with any of my electronic needs.
Penny Batelli Tucson, AZ
Very professional, polite and knowledgeable. Very pleased with Ken’s demeanor and willingness to answer all my questions and concerns.
Jim Nashua, New Hampshire
Kevin at Big K Computers came highly recommended to me. I had issues with my security software for my business, so when it was time to renew, I had him do a complete diagnostic on my system, and install new security software. I’m glad I did. Here’s why I will always turn to Kevin for anything technology-related:
* His expertise and experience are off-the-charts …not just with computers, but smart devices, TVs, web services, products, etc.
* He shares his knowledge in terms you can understand …and gives you tips + practical advice
* He offers personal service and comes to you to do the work on-site
* He’s very thorough and methodical …but works relatively fast
* He stands by his work and follows-through
* He’s responsive and accessible …I can call, text or email him at any time with a question
* He’s very competitively priced and doesn’t “sell” you on anything …He just gets the job done
* He is easy to work with, keeps you up and running, and you can trust him
I was so satisfied with Kevin’s work that I had him do diagnostics and install security software on all the computers used by my family. I’ve referred him to relatives and friends who have all be very satisfied. So anyone who is in need of top-notch technical support service – Kevin is your guy.
Shelley Mager Santa Ana, CA
Kevin is very personable, fair, and does a great job. He works quickly but also spends extra time with projects, even when not expected. Kevin seems to go out of his way to be helpful and friendly. I would highly recommend him to anyone.
Cameron Andrews ProActive Physical Therapy Orange, CA
Kevin has helped me with my private practice law firm computer network for 3-4 years. I used several other firms previously and Big K stands out as the best by far. Kevin is knowledgeable, reliable, responsive, practical and personable. He is always there when I need him and the best recommendation I can give is that I trust him completely. I recommend Big K without any reservations.
Paul Minerich Paul Minerich ESQ. Santa Ana, CA
I stumbled upon Kevin many years ago when our office needed an expert for our computer systems. From the start, he was reliable, accessible, knowledgeable, professional and personable. We always looked forward to working with him. He was always so patient and kind. I have also employed him to work on my home computers. He is trustworthy, honest and responsible. I don’t know what I would do without him! He is a very special person. I highly recommend him!
Donna Metcalfe Vice President, Teamsters Union Local 952 Orange, CA
I’ve utilized Big K Mobile Computer’s excellent consulting and hardware services for my home computer needs since 2013. I’ve found Kevin to be honest and very knowledgeable. Kevin’s advice and help in the selection, acquisition, setup, use and maintenance of both hardware and software products has been extremely valuable. Service has always been prompt, excellent and reasonable. As a satisfied customer, I strongly recommend Big K Mobile Computer Services.
Larry Eggeman Anaheim, CA
Ken is a consummate pro; completely knowledgeable, friendly, on-time, and totally helpful. Not only did he do a wonderful job with the installation, he offered suggestions as to how I could further boost my laptop’s performance. I highly recommend Ken to any serious user. FIVE STAR GUY!!
PJ C. Nashua, NH
Kevin IS as good as it gets. Tremendously knowledgeable, always on time, never rushed to leave, very personable and trustworthy. His charges are quite reasonable and one never has to be concerned about Kevin trying to sell you anything that is not needed, i.e., gadgets you don’t understand or appointments you don’t need. A joy to have in the house, he’s been a hit with every member of our family. You could not have a better Tech expert!
Ashby Jones Santa Ana, CA
Kevin at Big K Computers was recommended to me by a friend and it is the best recommendation that I have received. Kevin is extremely knowledgeable in the tech world, friendly and takes the time to explain whatever your needs are in a way that is easy to understand. He also guarantees his work for 30 days. So if the problem continues, he will come back out and take care of it. The last time he came out, I had a problem with my computer — he helped me with that. Then he helped me with my cell phone. Then he helped me with my new smart TV. He knows it all. I have his number programed on my phone so I can reach him quickly, if I need to. You won’t be sorry if you call Kevin Harms.
Belinda Levin Tustin, CA
Big K Mobile Computer Services is my go to for purchasing computers or any computer related issues. Kevin is an all around great guy. Professional, dependable, personable, reasonable AND he can work and talk at the same time! TicToc. When my work computer goes south on me, I send an SOS to Kevin and when he walks through the door my anxiety level goes back to normal, because I know my computer is in good hands and that the issue will be addressed quickly. Big K performs regular maintenance on my work and personal computers, so that really cuts down on issues and fire drills. No better computer than one that doesn’t fight back 🙂 I found Big K years ago through a referral and I couldn’t be more pleased. You will be too!
Debra Munson Pamela M Smith Security Seminars Inc. Whittier, CA
Our company has been working with Kevin for around six years now and it’s tough to put into words how appreciative and impressed we have been with his work. I’m not kidding when I say we’ve hired and fired no less than 5+ external computer technicians before finding Kevin… he was a godsend for our company. Kevin has helped with everything in our office ranging from computer issues to server setup and he’s always been nothing but professional. Kevin also has to been the only computer technician in America that has everyone in the office smiling the second he walks in until the time he walks out the door. He’s genuinely a great guy and knows what he’s doing; he’s upfront and truly does look out for the client whereas many in this field are simply looking to take advantage. I’m done gushing now… give him a call and you won’t turn back. Kev is the man!
Ted Slaughter RealSource Partners Newport Beach, CA