See what our clients have to say about Big K Computers:
Very professional, polite and knowledgeable. Very pleased with Ken’s demeanor and willingness to answer all my questions and concerns.
Jim Nashua, New Hampshire
Kevin at Big K computers has been my “Go To” guy for years. Kevin is very professional, easy to communicate with and always on time. He makes life easy with working around your schedule. Kevin has helped me out with my Mac’s, windows desk top and phones. He always explains (in plain English, not the tech talk I don’t understand) what he is doing and what needs to happen to fix it. He offers solutions and does it in a timely manner. I recommend Kevin to all my friends and neighbors.
Cory Munro Anaheim Hills, CA
I wish there were 10 stars. Ken Boylan is a computer genius who has helped me out with my computer, printer and email problems as well as mobile phone issues. When I am presented with technology challenges he responds in a timely manner and always fixes the quandary. A very professional individual!
Terrific person and service. Thoughtful advice, helpful explanations, prompt, generous with his time, goes out of his way to come to our house when needed.
Steven V. Lexington, MA
Kevin at Big K Computers was recommended to me by a friend and it is the best recommendation that I have received. Kevin is extremely knowledgeable in the tech world, friendly and takes the time to explain whatever your needs are in a way that is easy to understand. He also guarantees his work for 30 days. So if the problem continues, he will come back out and take care of it. The last time he came out, I had a problem with my computer — he helped me with that. Then he helped me with my cell phone. Then he helped me with my new smart TV. He knows it all. I have his number programed on my phone so I can reach him quickly, if I need to. You won’t be sorry if you call Kevin Harms.
Belinda Levin Tustin, CA
Over the past few weeks I have been having problems with certain apps crashing on my computer for no reason whatsoever. I had several different services look into fixing my computer but each had no success. I was reffered to Ken from a friend and I am extremely happy with his service. He went the extra mile that no other company did, and fixed every issue I had with my computer. He was extremely friendly throughout the process and explained everything in detail so that I knew exactly what he fixed. I know down the road if I ever have problems with my computer, Big K Mobile Computer Services will be my first call.
I’ve utilized Big K Mobile Computer’s excellent consulting and hardware services for my home computer needs since 2013. I’ve found Kevin to be honest and very knowledgeable. Kevin’s advice and help in the selection, acquisition, setup, use and maintenance of both hardware and software products has been extremely valuable. Service has always been prompt, excellent and reasonable. As a satisfied customer, I strongly recommend Big K Mobile Computer Services.
Larry Eggeman Anaheim, CA
Kevin at Big K Computers came highly recommended to me. I had issues with my security software for my business, so when it was time to renew, I had him do a complete diagnostic on my system, and install new security software. I’m glad I did. Here’s why I will always turn to Kevin for anything technology-related:
* His expertise and experience are off-the-charts …not just with computers, but smart devices, TVs, web services, products, etc.
* He shares his knowledge in terms you can understand …and gives you tips + practical advice
* He offers personal service and comes to you to do the work on-site
* He’s very thorough and methodical …but works relatively fast
* He stands by his work and follows-through
* He’s responsive and accessible …I can call, text or email him at any time with a question
* He’s very competitively priced and doesn’t “sell” you on anything …He just gets the job done
* He is easy to work with, keeps you up and running, and you can trust him
I was so satisfied with Kevin’s work that I had him do diagnostics and install security software on all the computers used by my family. I’ve referred him to relatives and friends who have all be very satisfied. So anyone who is in need of top-notch technical support service – Kevin is your guy.
Shelley Mager Santa Ana, CA
I have been using Kevin at Big K Mobile Computer Services for our home computer needs for over 6 years. Kevin is as good as it gets! His customer service and computer knowledge are second to none. He is extremely honest, dependable, and professional. He is my “go to” for all of my computer repairs, questions, and advice.
I am extremely particular with businesses that I work with repeatedly and strongly support any business with excellent customer service, honesty, and integrity. Kevin is THAT business for all of your computer needs! Kevin’s response time is excellent and he will go out of his way to accommodate your needs. I can’t say enough positive things about Kevin and his business.
We live in South Orange County and Kevin will travel to your home to work on your computer. He will work quickly and efficiently to address any computer or network issues you may have. He will tell you exactly what to expect and how to best address your needs in the most economical way possible. He is the best!!
I have referred Kevin to many people over the years and everyone has echoed the same sentiments about his character and his business. If you want an honest, efficient, and reliable computer expert then, Kevin at Big K Mobile Computers is the answer.
Amy Curtis Laguna Niguel, CA
I’m one of those senior citizens that doesn’t know a great deal about the workings of a computer but Kevin is very understanding of any problems that I have. He patiently explains any concerns that I have. I like that he answers emails promptly and never seems to be rushing me. He is just all-around pleasant and knowledgeable.
Lois Heidner Buena Park, CA
I have been using Big K Mobile Computer Services for several years now and I couldn’t be more satisfied . Kevin is very personable, professional and prompt. Having someone come to you instead of having to take your computer in for service or repairs is a big plus for me. Kevin takes the time to explain what he is doing and why in terms I can understand. His rates are very reasonable, especially when you consider that he comes to you and the excellent level of service he provides. When it comes to computer repair and servicing Kevin will always be my go to guy and I hope anyone reading this review will Give Big K a chance at your business. You won’t be disappointed!
Don Metzger Costa Mesa, CA
Kevin at Big K Mobile Computer Services is AMAZING!!! I highly recommend Kevin. He is always available when we need him. Very professional, on time, honest and his rates are fair. I will continue to use Big K Mobile Computers in the future.
Tamara Baker 20th Century Air Anaheim, CA
Kevin of Big K Mobile Computer Services has been a life saver for me many times. Whether it’s solving computer issues, helping me set up my new computer, transferring data, setting up modem/router, printer, syncing my iPods, iPhone or Apple TV, Kevin is a top-notch IT professional. It gives me such peace of mind to know I can always call Kevin to help me any time I have questions or need help with any of my electronic needs.
Penny Batelli Tucson, AZ
Ken is a consummate pro; completely knowledgeable, friendly, on-time, and totally helpful. Not only did he do a wonderful job with the installation, he offered suggestions as to how I could further boost my laptop’s performance. I highly recommend Ken to any serious user. FIVE STAR GUY!!
PJ C. Nashua, NH
As long as I can remember we have relied on Big K to help us with all our computer problems! He is s genius! Since he now can help me remotely, whether I am in California, Colorado or anywhere – he is there to help me! Amazing! Always friendly, prompt and honest! I Iove this company! I would not use anyone else!!!!
Connie Papple 20th Century Air Anaheim, CA