See what our clients have to say about Big K Computers:
I’ve known Kevin for about eight years. He’s polite and courteous. Kevin knows his job well. He makes house calls which is convenient instead of you having to to take your computer to and office. I’ve had him work on my MAC’s and help me get my granddaughters’ PC’s set up and running and even added an Anti-Virus on both PC’s. I have to agree with a review I just read that he keeps everyone smiling while he is at my home working on the computers. If you have a problem with getting a computer loaded correctly or need stuff transferred off your old computer to an external hard drive give Kevin a call. I highly recommend him.
Alice McDonald Cypress, CA
Kevin at Big K Computers came highly recommended to me. I had issues with my security software for my business, so when it was time to renew, I had him do a complete diagnostic on my system, and install new security software. I’m glad I did. Here’s why I will always turn to Kevin for anything technology-related:
* His expertise and experience are off-the-charts …not just with computers, but smart devices, TVs, web services, products, etc.
* He shares his knowledge in terms you can understand …and gives you tips + practical advice
* He offers personal service and comes to you to do the work on-site
* He’s very thorough and methodical …but works relatively fast
* He stands by his work and follows-through
* He’s responsive and accessible …I can call, text or email him at any time with a question
* He’s very competitively priced and doesn’t “sell” you on anything …He just gets the job done
* He is easy to work with, keeps you up and running, and you can trust him
I was so satisfied with Kevin’s work that I had him do diagnostics and install security software on all the computers used by my family. I’ve referred him to relatives and friends who have all be very satisfied. So anyone who is in need of top-notch technical support service – Kevin is your guy.
Shelley Mager Santa Ana, CA
As long as I can remember we have relied on Big K to help us with all our computer problems! He is s genius! Since he now can help me remotely, whether I am in California, Colorado or anywhere – he is there to help me! Amazing! Always friendly, prompt and honest! I Iove this company! I would not use anyone else!!!!
Connie Papple 20th Century Air Anaheim, CA
Kevin has helped me with my private practice law firm computer network for 3-4 years. I used several other firms previously and Big K stands out as the best by far. Kevin is knowledgeable, reliable, responsive, practical and personable. He is always there when I need him and the best recommendation I can give is that I trust him completely. I recommend Big K without any reservations.
Paul Minerich Paul Minerich ESQ. Santa Ana, CA
Kevin is the best! The first time I called him my computer was a mess! He not only diagnosed and fixed that he made a few other changes that improved the functionality and did it quickly. I have used him a few times now and have been very satisfied and found his rates to be very reasonable. He is also responsive and arrives on time which can’t be said about all device providers.
Nonnie V. Fullerton, CA
Ken is a consummate pro; completely knowledgeable, friendly, on-time, and totally helpful. Not only did he do a wonderful job with the installation, he offered suggestions as to how I could further boost my laptop’s performance. I highly recommend Ken to any serious user. FIVE STAR GUY!!
PJ C. Nashua, NH
Big K Mobile Computer is the best. Kevin is extremely knowledgeable and stands behind his services. He will never suggest anything for ones computer that isn’t needed. Kevin is so professional and extremely easy to get hold of and work with. He shares what he is doing in non computer lingo which is great for those who feel lost in the tech world! I would without hesitation recommend Big K to anyone who needs a “computer doctor”.
Joan Ash Stanton, CA
Our company has been working with Kevin for around six years now and it’s tough to put into words how appreciative and impressed we have been with his work. I’m not kidding when I say we’ve hired and fired no less than 5+ external computer technicians before finding Kevin… he was a godsend for our company. Kevin has helped with everything in our office ranging from computer issues to server setup and he’s always been nothing but professional. Kevin also has to been the only computer technician in America that has everyone in the office smiling the second he walks in until the time he walks out the door. He’s genuinely a great guy and knows what he’s doing; he’s upfront and truly does look out for the client whereas many in this field are simply looking to take advantage. I’m done gushing now… give him a call and you won’t turn back. Kev is the man!
Ted Slaughter RealSource Partners Newport Beach, CA
Kevin at Big K computers has been my “Go To” guy for years. Kevin is very professional, easy to communicate with and always on time. He makes life easy with working around your schedule. Kevin has helped me out with my Mac’s, windows desk top and phones. He always explains (in plain English, not the tech talk I don’t understand) what he is doing and what needs to happen to fix it. He offers solutions and does it in a timely manner. I recommend Kevin to all my friends and neighbors.
Cory Munro Anaheim Hills, CA
I want to first start off by letting everyone know how awesome Kevin is as a computer tech. I found him probably around 4 years ago, when my one of my computers at my business was giving me problems. He is so efficient on how he handles his arrival times, its so refreshing to deal with someone who does exactly what they say they will do. He is really upbeat and funny while always working and getting the job done quickly. He even will let you call him on a small problem that he thinks he can walk you through at no charge. I totally recommend Kevin to anyone needing mobile computer service at a fair price. Thanks Kevin.
Linda Ganci Jump O Rama Buena Park, CA
We have entrusted our family computers exclusively to Bid K Mobile Computer for a number of years. Our investment in Kevin has and continues to pay off handsomely. Kevin consistently goes the extra mile; prompt return of calls, making and keeping appointments, thorough knowledge and application of his craft, courteous service, and most importantly a willingness to demystify and answer our lay questions surrounding computer issues. We unhesitatingly would refer Big K to anyone with full assurance that Kevin will fully validate our recommendation.
Lynn & Wyla Saracino Anaheim Hills, CA
I am so glad a friend recommended Big K Mobile Computer Services to me. I have used Kevin for at least 5 years and I trust him completely. He has hooked up my new i Mac, and my new Smart T.V., as well as taken care of any problems I have had with my computer, iPad, and/or iPhone. It is so nice to call or email him to set up an appointment, have him arrive on time and take care of everything. He is very easy to talk to and understand. He never talks down to me and has a great sense of humor. I highly recommend his services. (And he gives senior discounts!) I agree with all the previous 5 star reviews. He’s terrific!
Christine Baker Orange, CA
I’m one of those senior citizens that doesn’t know a great deal about the workings of a computer but Kevin is very understanding of any problems that I have. He patiently explains any concerns that I have. I like that he answers emails promptly and never seems to be rushing me. He is just all-around pleasant and knowledgeable.
Lois Heidner Buena Park, CA
As a couple of “less than tech-savvy” seniors, we have relied upon Kevin for several years and are happy to tell all that they can’t go wrong with Kevin! He is friendly, responsive, has reasonable rates, goes out of his way to make sure we understand what the problem is, and is very thoughtful in suggesting solutions and giving options, knowing we are on a tight budget. He is a unique combination of a smart, technically proficient professional combined with a “you feel a friend is visiting” kind of demeanor. He truly deserves five stars!
Linda Wolff Santa Ana, CA
Over the past few weeks I have been having problems with certain apps crashing on my computer for no reason whatsoever. I had several different services look into fixing my computer but each had no success. I was reffered to Ken from a friend and I am extremely happy with his service. He went the extra mile that no other company did, and fixed every issue I had with my computer. He was extremely friendly throughout the process and explained everything in detail so that I knew exactly what he fixed. I know down the road if I ever have problems with my computer, Big K Mobile Computer Services will be my first call.