See what our clients have to say about Big K Computers:
Kevin is the best! The first time I called him my computer was a mess! He not only diagnosed and fixed that he made a few other changes that improved the functionality and did it quickly. I have used him a few times now and have been very satisfied and found his rates to be very reasonable. He is also responsive and arrives on time which can’t be said about all device providers.
Nonnie V. Fullerton, CA
Kevin at Big K computers has been my “Go To” guy for years. Kevin is very professional, easy to communicate with and always on time. He makes life easy with working around your schedule. Kevin has helped me out with my Mac’s, windows desk top and phones. He always explains (in plain English, not the tech talk I don’t understand) what he is doing and what needs to happen to fix it. He offers solutions and does it in a timely manner. I recommend Kevin to all my friends and neighbors.
Cory Munro Anaheim Hills, CA
I have been using Kevin for a number of years now and he always comes through for me. I would highly recommend Kevin as he is honest, fair and knowledgeable. He shows up on time and stays until his work is done and you are up and running with no issues on your computer.
Tami Menold Brea, CA
Kevin was recommended to me when my son’s computer was acting up. Kevin came out the next day after I called him, looked at the computer, said the computer probably had a couple of viruses and that the anti-virus software that was running was not all that powerful. He took the computer back to his shop spent a couple of days getting rid of the viruses, spiffing up windows, and making sure everything was up to par with the hardware and software. When he brought the computer back, he made that it was working properly, and then he did a run through on my computer to make sure it was working properly. Kevin also recommended a very highly rated and powerful anti-virus software, which we bought for both computers and have not regretted it purchasing it. It actually sped up my computer’s performance.
Needless to say I am very impressed with Kevin. I have used him often, and he even built me a computer that is still faster than most computers on the market today. Kevin is very responsive, answering emails and phone calls either the same day, or the next day when it’s after hours. Also he can explain what he is doing, or what is going on with the computer, to my “computer challenged” wife, so she can be home when I can’t be there.
I highly recommend Kevin! If you are having computer troubles, please give him a call.
John Braithwaite Long Beach, CA
Kevin came highly recommended to me over 5 years ago by another firm and he is simply terrific. I work from home, on several computers, with multiple operating systems and have exceptionally high document volume and trust Kevin 1,000% to keep everything running smoothly. And when I have a technical issue (usually operator error) or need any kind of computer related assistance, Kevin has always provided tremendous customer service! It is also important Kevin gets right down to business when he arrives – you get more than you pay for! You will not be disappointed!
Kathleen Kennedy Lake Forest, CA
I would be remiss if I did not take this opportunity to write a comment regarding Kevin and Big K Mobile Computing. On a call for assistance, Kevin promptly and courteously returned my call, and scheduled a convenient appointment. Kevin exhibited exceptional professional and people skills at a reasonable cost. His recommendations were all well thought out and his exemplary technical skills resolved my concerns. Kevin has returned my calls and answered my additional unrelated questions without further charges. Highly recommended for your computer needs.
Arnold Mahler Villa Park, CA
Hiring Big K Computers for my small business was the best decision I made. I met him 14 years ago and appreciate his OUTSTANDING customer service and technological expertise. I have a very small business and rely on his knowledge to help me find the answers I need that also fits my budget. Kevin has taken the time to understand my business needs and makes recommendations accordingly; not over-selling unnecessary hardware or software. I trust him fully and recommend him OFTEN to friends and family.
Brenda Witt Proactive Health Solutions Costa Mesa, CA
Kevin with Big K Mobile Computer Services is by far the most reputable and ethical computer service technician I have ever worked with. Owning my own business for over 11 years has given me many comparative experiences with other computer technicians. I can honestly say that I have experienced only top notch service and I have complete confidence in Big K’s reliability, promptness in returning my calls for urgent matters, efficiency and expertise with ALL things technical. Big K has helped me with my Apple TV set up, my home and office computers, both Mac and PC, and my iPhone. I have so much faith in Kevin of Big K, that I have referred many of my friends, family and clients to him. I have unwavering trust and confidence in Big K Mobile Computer Services.
Lynda Witt Proactive Health Solutions Tucson, AZ
Very professional, polite and knowledgeable. Very pleased with Ken’s demeanor and willingness to answer all my questions and concerns.
Jim Nashua, New Hampshire
Kevin at Big K Computers came highly recommended to me. I had issues with my security software for my business, so when it was time to renew, I had him do a complete diagnostic on my system, and install new security software. I’m glad I did. Here’s why I will always turn to Kevin for anything technology-related:
* His expertise and experience are off-the-charts …not just with computers, but smart devices, TVs, web services, products, etc.
* He shares his knowledge in terms you can understand …and gives you tips + practical advice
* He offers personal service and comes to you to do the work on-site
* He’s very thorough and methodical …but works relatively fast
* He stands by his work and follows-through
* He’s responsive and accessible …I can call, text or email him at any time with a question
* He’s very competitively priced and doesn’t “sell” you on anything …He just gets the job done
* He is easy to work with, keeps you up and running, and you can trust him
I was so satisfied with Kevin’s work that I had him do diagnostics and install security software on all the computers used by my family. I’ve referred him to relatives and friends who have all be very satisfied. So anyone who is in need of top-notch technical support service – Kevin is your guy.
Shelley Mager Santa Ana, CA
Kevin in the past two years has been very helpful to me in resolving numerous hardware and software issues on my PC and printing device. He gives his customer good response time and is on time for his appointments. He is effective in diagnosing problems therefore doesn’t waste customer’s time.. He also offers warranty period.
For those reasons, I choose Kevin among other vendors to service my PC and accessories.
Susan Lin La Habra, CA
This guy is dedicated, he drove in the snow in order to keep my appointment. Quality job, he is very professional and take great pride in quality. good job!!!!!
David Bangura Nashua, NH
Kevin of Big K Mobile Computer Services has been a life saver for me many times. Whether it’s solving computer issues, helping me set up my new computer, transferring data, setting up modem/router, printer, syncing my iPods, iPhone or Apple TV, Kevin is a top-notch IT professional. It gives me such peace of mind to know I can always call Kevin to help me any time I have questions or need help with any of my electronic needs.
Penny Batelli Tucson, AZ
I’ve known Kevin for about eight years. He’s polite and courteous. Kevin knows his job well. He makes house calls which is convenient instead of you having to to take your computer to and office. I’ve had him work on my MAC’s and help me get my granddaughters’ PC’s set up and running and even added an Anti-Virus on both PC’s. I have to agree with a review I just read that he keeps everyone smiling while he is at my home working on the computers. If you have a problem with getting a computer loaded correctly or need stuff transferred off your old computer to an external hard drive give Kevin a call. I highly recommend him.
Alice McDonald Cypress, CA
We have been using Kevin for over 10 years. He is the best most knowledgeable computer tech we have ever had. We have never had a problem he couldn’t fix. He always returns phone calls promptly. He fixes our computers and if necessary orders new ones and sets them up for us. I have recommended him to at least 10 friends who thank me every time that they use him. I recommend him highly.
Gary Miller Placentia, CA