See what our clients have to say about Big K Computers:
For over ten years Kevin has been my “go to” guy in taking care of any of my computer problems. He has fixed the problems when needed and set up new computers when needed. I have found him to be reliable, knowledgeable, always on time and always just a telephone call away for help.
I feel so fortunate to have someone that I can call on over the years instead of having to rely on strangers from problem to problem, never the same person twice.
I do strongly recommend Kevin and I have done so many times and each time he has not let them or me down.
Barbara Morrisey Fullerton, CA
Totally knowledgeable of all software and hardware, Mac and PC. Big K has always solved my computer issues efficiently and at reasonable cost. Very reliable. There have been times when Kevin, the owner, has talked me thru a problem over the phone at no cost. Highly recommend.
Tom Griffthe Anaheim, CA
Our company has been working with Kevin for around six years now and it’s tough to put into words how appreciative and impressed we have been with his work. I’m not kidding when I say we’ve hired and fired no less than 5+ external computer technicians before finding Kevin… he was a godsend for our company. Kevin has helped with everything in our office ranging from computer issues to server setup and he’s always been nothing but professional. Kevin also has to been the only computer technician in America that has everyone in the office smiling the second he walks in until the time he walks out the door. He’s genuinely a great guy and knows what he’s doing; he’s upfront and truly does look out for the client whereas many in this field are simply looking to take advantage. I’m done gushing now… give him a call and you won’t turn back. Kev is the man!
Ted Slaughter RealSource Partners Newport Beach, CA
Kevin at Big K computers has been my “Go To” guy for years. Kevin is very professional, easy to communicate with and always on time. He makes life easy with working around your schedule. Kevin has helped me out with my Mac’s, windows desk top and phones. He always explains (in plain English, not the tech talk I don’t understand) what he is doing and what needs to happen to fix it. He offers solutions and does it in a timely manner. I recommend Kevin to all my friends and neighbors.
Cory Munro Anaheim Hills, CA
Kevin in the past two years has been very helpful to me in resolving numerous hardware and software issues on my PC and printing device. He gives his customer good response time and is on time for his appointments. He is effective in diagnosing problems therefore doesn’t waste customer’s time.. He also offers warranty period.
For those reasons, I choose Kevin among other vendors to service my PC and accessories.
Susan Lin La Habra, CA
Over the past few weeks I have been having problems with certain apps crashing on my computer for no reason whatsoever. I had several different services look into fixing my computer but each had no success. I was reffered to Ken from a friend and I am extremely happy with his service. He went the extra mile that no other company did, and fixed every issue I had with my computer. He was extremely friendly throughout the process and explained everything in detail so that I knew exactly what he fixed. I know down the road if I ever have problems with my computer, Big K Mobile Computer Services will be my first call.
I want to first start off by letting everyone know how awesome Kevin is as a computer tech. I found him probably around 4 years ago, when my one of my computers at my business was giving me problems. He is so efficient on how he handles his arrival times, its so refreshing to deal with someone who does exactly what they say they will do. He is really upbeat and funny while always working and getting the job done quickly. He even will let you call him on a small problem that he thinks he can walk you through at no charge. I totally recommend Kevin to anyone needing mobile computer service at a fair price. Thanks Kevin.
Linda Ganci Jump O Rama Buena Park, CA
Kevin at Big K Computers came highly recommended to me. I had issues with my security software for my business, so when it was time to renew, I had him do a complete diagnostic on my system, and install new security software. I’m glad I did. Here’s why I will always turn to Kevin for anything technology-related:
* His expertise and experience are off-the-charts …not just with computers, but smart devices, TVs, web services, products, etc.
* He shares his knowledge in terms you can understand …and gives you tips + practical advice
* He offers personal service and comes to you to do the work on-site
* He’s very thorough and methodical …but works relatively fast
* He stands by his work and follows-through
* He’s responsive and accessible …I can call, text or email him at any time with a question
* He’s very competitively priced and doesn’t “sell” you on anything …He just gets the job done
* He is easy to work with, keeps you up and running, and you can trust him
I was so satisfied with Kevin’s work that I had him do diagnostics and install security software on all the computers used by my family. I’ve referred him to relatives and friends who have all be very satisfied. So anyone who is in need of top-notch technical support service – Kevin is your guy.
Shelley Mager Santa Ana, CA
As long as I can remember we have relied on Big K to help us with all our computer problems! He is s genius! Since he now can help me remotely, whether I am in California, Colorado or anywhere – he is there to help me! Amazing! Always friendly, prompt and honest! I Iove this company! I would not use anyone else!!!!
Connie Papple 20th Century Air Anaheim, CA
Kevin has helped me with my private practice law firm computer network for 3-4 years. I used several other firms previously and Big K stands out as the best by far. Kevin is knowledgeable, reliable, responsive, practical and personable. He is always there when I need him and the best recommendation I can give is that I trust him completely. I recommend Big K without any reservations.
Paul Minerich Paul Minerich ESQ. Santa Ana, CA
I would be remiss if I did not take this opportunity to write a comment regarding Kevin and Big K Mobile Computing. On a call for assistance, Kevin promptly and courteously returned my call, and scheduled a convenient appointment. Kevin exhibited exceptional professional and people skills at a reasonable cost. His recommendations were all well thought out and his exemplary technical skills resolved my concerns. Kevin has returned my calls and answered my additional unrelated questions without further charges. Highly recommended for your computer needs.
Arnold Mahler Villa Park, CA
Kevin at Big K Computers was recommended to me by a friend and it is the best recommendation that I have received. Kevin is extremely knowledgeable in the tech world, friendly and takes the time to explain whatever your needs are in a way that is easy to understand. He also guarantees his work for 30 days. So if the problem continues, he will come back out and take care of it. The last time he came out, I had a problem with my computer — he helped me with that. Then he helped me with my cell phone. Then he helped me with my new smart TV. He knows it all. I have his number programed on my phone so I can reach him quickly, if I need to. You won’t be sorry if you call Kevin Harms.
Belinda Levin Tustin, CA
I have had Kevin and Big K service all of my Tech needs for over 15 years. This includes home and business. I have found him to not only be knowledgeable about anything Tech, but fair and personable too. He is now our family computer “go to” guy too as my four daughters and son-in-laws set up their home and business tech smart homes too. I have been recommending him for years to family and friends and I have always had only “thank you so much for recommending Kevin and Big K”. I have always felt that satisfied customer referrals are a mark of a great company.
Robert Phelps Huntington Beach, CA
Terrific person and service. Thoughtful advice, helpful explanations, prompt, generous with his time, goes out of his way to come to our house when needed.
Steven V. Lexington, MA
Kevin was recommended to me when my son’s computer was acting up. Kevin came out the next day after I called him, looked at the computer, said the computer probably had a couple of viruses and that the anti-virus software that was running was not all that powerful. He took the computer back to his shop spent a couple of days getting rid of the viruses, spiffing up windows, and making sure everything was up to par with the hardware and software. When he brought the computer back, he made that it was working properly, and then he did a run through on my computer to make sure it was working properly. Kevin also recommended a very highly rated and powerful anti-virus software, which we bought for both computers and have not regretted it purchasing it. It actually sped up my computer’s performance.
Needless to say I am very impressed with Kevin. I have used him often, and he even built me a computer that is still faster than most computers on the market today. Kevin is very responsive, answering emails and phone calls either the same day, or the next day when it’s after hours. Also he can explain what he is doing, or what is going on with the computer, to my “computer challenged” wife, so she can be home when I can’t be there.
I highly recommend Kevin! If you are having computer troubles, please give him a call.
John Braithwaite Long Beach, CA