See what our clients have to say about Big K Computers:
As a couple of “less than tech-savvy” seniors, we have relied upon Kevin for several years and are happy to tell all that they can’t go wrong with Kevin! He is friendly, responsive, has reasonable rates, goes out of his way to make sure we understand what the problem is, and is very thoughtful in suggesting solutions and giving options, knowing we are on a tight budget. He is a unique combination of a smart, technically proficient professional combined with a “you feel a friend is visiting” kind of demeanor. He truly deserves five stars!
Linda Wolff Santa Ana, CA
Hiring Big K Computers for my small business was the best decision I made. I met him 14 years ago and appreciate his OUTSTANDING customer service and technological expertise. I have a very small business and rely on his knowledge to help me find the answers I need that also fits my budget. Kevin has taken the time to understand my business needs and makes recommendations accordingly; not over-selling unnecessary hardware or software. I trust him fully and recommend him OFTEN to friends and family.
Brenda Witt Proactive Health Solutions Costa Mesa, CA
He was knowledgeable and VERY helpful. I received excellent and prompt service. Any time I had trouble, I would receive a response within an hour. If he could not fix it over the phone. He would be there the next day to fix the problem.
Thank you for your over the top work!
Ian Waugh Corona, CA
We have been using Kevin for over 10 years. He is the best most knowledgeable computer tech we have ever had. We have never had a problem he couldn’t fix. He always returns phone calls promptly. He fixes our computers and if necessary orders new ones and sets them up for us. I have recommended him to at least 10 friends who thank me every time that they use him. I recommend him highly.
Gary Miller Placentia, CA
I would be remiss if I did not take this opportunity to write a comment regarding Kevin and Big K Mobile Computing. On a call for assistance, Kevin promptly and courteously returned my call, and scheduled a convenient appointment. Kevin exhibited exceptional professional and people skills at a reasonable cost. His recommendations were all well thought out and his exemplary technical skills resolved my concerns. Kevin has returned my calls and answered my additional unrelated questions without further charges. Highly recommended for your computer needs.
Arnold Mahler Villa Park, CA
Kevin is a great guy and does great work. Any time I have a problem he solves it in a efficient manner and in a prompt time. I would highly recommend his service.
Gary Miller Placentia, CA
I’ve known Kevin for about eight years. He’s polite and courteous. Kevin knows his job well. He makes house calls which is convenient instead of you having to to take your computer to and office. I’ve had him work on my MAC’s and help me get my granddaughters’ PC’s set up and running and even added an Anti-Virus on both PC’s. I have to agree with a review I just read that he keeps everyone smiling while he is at my home working on the computers. If you have a problem with getting a computer loaded correctly or need stuff transferred off your old computer to an external hard drive give Kevin a call. I highly recommend him.
Alice McDonald Cypress, CA
Very professional, polite and knowledgeable. Very pleased with Ken’s demeanor and willingness to answer all my questions and concerns.
Jim Nashua, New Hampshire
I’ve utilized Big K Mobile Computer’s excellent consulting and hardware services for my home computer needs since 2013. I’ve found Kevin to be honest and very knowledgeable. Kevin’s advice and help in the selection, acquisition, setup, use and maintenance of both hardware and software products has been extremely valuable. Service has always been prompt, excellent and reasonable. As a satisfied customer, I strongly recommend Big K Mobile Computer Services.
Larry Eggeman Anaheim, CA
I have been using Kevin for a number of years now and he always comes through for me. I would highly recommend Kevin as he is honest, fair and knowledgeable. He shows up on time and stays until his work is done and you are up and running with no issues on your computer.
Tami Menold Brea, CA
Kevin is very personable, fair, and does a great job. He works quickly but also spends extra time with projects, even when not expected. Kevin seems to go out of his way to be helpful and friendly. I would highly recommend him to anyone.
Cameron Andrews ProActive Physical Therapy Orange, CA
Kevin is the best! The first time I called him my computer was a mess! He not only diagnosed and fixed that he made a few other changes that improved the functionality and did it quickly. I have used him a few times now and have been very satisfied and found his rates to be very reasonable. He is also responsive and arrives on time which can’t be said about all device providers.
Nonnie V. Fullerton, CA
I was recommended to Big K Mobile by my neighbor. I called Kevin up and he came over in a day or so. When I opened my front door Kevin greeted me with a big smile,was very friendly and courteous. We proceeded to my office and within 25 feet of my pc he said your computer does not have any mechanical problems. I said how can you tell so fast and he told me over time that he has acquired an hear for sounds in a pc, That really impressed me. Kevin was able to take my computer away and bring it back in 2 days, completely overhauled, and running great WOW! Since then I’ve called Kevin on several occasions and he has been able to answer my questions and has not charged me extra. Kevin goes above and beyond for his business which shows me his dedication to his profession. We will continue to use Kevin and also to refer Big K Mobile to our friends.
Wayne Zie Buena Park, CA
Kevin at Big K is the best. In ten years of service, he’s always quick to respond, friendly and trustworthy. When he leaves, I know my computer’s fixed with no issues.
Tanya Hazelton Yorba Linda, CA
For over ten years Kevin has been my “go to” guy in taking care of any of my computer problems. He has fixed the problems when needed and set up new computers when needed. I have found him to be reliable, knowledgeable, always on time and always just a telephone call away for help.
I feel so fortunate to have someone that I can call on over the years instead of having to rely on strangers from problem to problem, never the same person twice.
I do strongly recommend Kevin and I have done so many times and each time he has not let them or me down.
Barbara Morrisey Fullerton, CA