See what our clients have to say about Big K Computers:
I have been working with Kevin Harms for three of the six years I have had my MAC computer. Before I was referred to Kevin, who is not even in the same state as I am, I had used many local people. None of these people really were helpful. With Kevin, I e mail him, we set up a phone appointment, he gets in on team viewer and does what I need and he is always reasonable with his charges. I have recommended him when someone needs a MAC guy because I do not think there is any one better!
Marilyn Day Tucson, AZ
I wish there were 10 stars. Ken Boylan is a computer genius who has helped me out with my computer, printer and email problems as well as mobile phone issues. When I am presented with technology challenges he responds in a timely manner and always fixes the quandary. A very professional individual!
I wish there were 6 stars as Ken is an amazing computer technician. Professional, courteous,
knowledgeable, and very efficient. The best recommendation I can give is that I tell everyone e.g. family and friends that they no longer have to be stressed out over technology. Ken is a phone call away and fixes all dilemmas right away. He set up my computer, printer, LCD projector, phone and also gives tutorials!!! The BEST service I have ever encountered.
E G. Bedford, MA
I was recommended to Big K Mobile by my neighbor. I called Kevin up and he came over in a day or so. When I opened my front door Kevin greeted me with a big smile,was very friendly and courteous. We proceeded to my office and within 25 feet of my pc he said your computer does not have any mechanical problems. I said how can you tell so fast and he told me over time that he has acquired an hear for sounds in a pc, That really impressed me. Kevin was able to take my computer away and bring it back in 2 days, completely overhauled, and running great WOW! Since then I’ve called Kevin on several occasions and he has been able to answer my questions and has not charged me extra. Kevin goes above and beyond for his business which shows me his dedication to his profession. We will continue to use Kevin and also to refer Big K Mobile to our friends.
Wayne Zie Buena Park, CA
Kevin was recommended to me when my son’s computer was acting up. Kevin came out the next day after I called him, looked at the computer, said the computer probably had a couple of viruses and that the anti-virus software that was running was not all that powerful. He took the computer back to his shop spent a couple of days getting rid of the viruses, spiffing up windows, and making sure everything was up to par with the hardware and software. When he brought the computer back, he made that it was working properly, and then he did a run through on my computer to make sure it was working properly. Kevin also recommended a very highly rated and powerful anti-virus software, which we bought for both computers and have not regretted it purchasing it. It actually sped up my computer’s performance.
Needless to say I am very impressed with Kevin. I have used him often, and he even built me a computer that is still faster than most computers on the market today. Kevin is very responsive, answering emails and phone calls either the same day, or the next day when it’s after hours. Also he can explain what he is doing, or what is going on with the computer, to my “computer challenged” wife, so she can be home when I can’t be there.
I highly recommend Kevin! If you are having computer troubles, please give him a call.
John Braithwaite Long Beach, CA